Full-Service Automotive Service Advisor, Rocky Mountain House Rocky Mountain Dodge | Service Advisor | Opened on 09/22/2026 | Pay rate: $60000-75000 per year Experienced Automotive Service Advisor – ROCKY MOUNTAIN HOUSE, Rocky Mountain Dodge is looking for an experienced, Full-Service Automotive Service Advisor to join our Service team. If you've worked the Service counter before, you already know the drill — the phone is ringing, a technician needs an answer, a customer wants an update, an estimate needs approval, and somehow three things become urgent at the same time. We're looking for someone who can keep all of that moving while still giving customers a outstanding experience.

This is a F ull-Service Advisor position , so previous experience managing repair orders from start to finish is required. You should also have a strong foundational understanding of manufacturer and aftermarket automotive warranties — what's covered, what may not be, and how to communicate that clearly to a customer. Writing and managing repair orders from open to close Listening to customers and accurately documenting their concerns Reviewing service history and identifying maintenance needs Communicating technician findings and recommendations in plain language Helping customers understand warranty coverage, repairs and costs Keeping customers updated — even when the update is simply that we're still waiting Working closely with technicians, Parts,



Warranty and Service Management Keeping an eye on your ROs and helping work move through the shop Handling customer concerns professionally when things don't go exactly as planned Building relationships with customers so they feel comfortable coming back Previous full-service Automotive Service Advisor experience is required experience with another automotive DMS is also valuable A solid understanding of automotive maintenance and repair processes Strong communication and customer service skills Comfortable having the occasional difficult conversation with a customer More than basic computer skills This is a full-time position .

Monday–Friday: 8:00 a.m.–Saturday: 9:00 a.m.–The schedule includes alternating Saturdays with an alternate Monday off. Some flexibility may be required depending on department needs, however we are also flexible. Performance and bonus incentives An established dealership with a busy Service Department A team where Service, Parts and the shop work together to get the job done Rocky Mountain Dodge is located in Rocky Mountain House, Alberta — approximately 45 minutes from Sylvan Lake, one hour from Red Deer and Drayton Valley, and about two hours from Calgary or Edmonton.

We're a smaller-community dealership, which means relationships matter. Our customers aren't just repair order numbers, and we're looking for an Advisor who understands that.

One last thing: this isn't an entry-level Service Advisor position. We're looking for someone who has actually worked in a full-service Advisor role and is comfortable stepping into a busy Service Department.

📌 Full-Service Automotive Service Advisor, Rocky Mountain House (Acme)
🏢 Formulafordlincoln
📍 Acme