Whole Way House is a registered Canadian charity dedicated to building healthy communities in housing through community‐building programs and tenant support services for seniors, veterans, families, and vulnerable residents. WWH Partners With Housing Providers To Help Reduce The Risk Of Homelessness, Improve Quality Of Life, And Rebuild a Sense Of Belonging. ReConnect by building meaningful relationships and reducing loneliness and isolation.

ReCenter around a meaningful and purposeful life through individualized support and connection to community resources.

Whole Way

House has grown from its roots in Vancouver's Downtown Eastside into a broader model of community support within housing. As the Director of Programs, you will provide strategic and operational leadership across Whole Way House's programs and services. Reporting to the President, you will work closely with Site Managers and the broader leadership team to ensure programs are delivered consistently, effectively, and in alignment with WWH's mission, philosophy, and standards.

This is a broad leadership role that brings together program strategy, people leadership, quality assurance, community partnerships, resident engagement, special events, and continuous improvement. You will coach and develop Site Managers, support frontline teams, evaluate and improve programs, strengthen community partnerships, provide leadership during complex situations, and help identify new opportunities to expand the organization's impact. You will spend meaningful time with teams across WWH's sites, building relationships, supporting managers, understanding what is happening on the ground, and helping translate organizational priorities into strong day‐to‐day program delivery.

We are looking for an experienced people leader who is comfortable coaching others, solving operational challenges, building partnerships, and thinking about the future. 3+ years of professional management and staff development experience,



with a track record of leading and developing teams. ~ Experience leading community-based, housing, social service, nonprofit, healthcare, recreation, or related programs;

experience supporting seniors or individuals facing barriers is an asset. ~ Strong coaching, mentorship, and leadership skills, with the ability to create accountability while maintaining a supportive and respectful environment. ~ Experience managing partnerships and stakeholder relationships across internal and external groups. ~ The ability to balance strategic planning with hands‐on operational support. ~ A compassionate, trauma‐informed approach to community‐based service delivery is an asset. ~ The emotional intelligence and resilience required to remain calm, caring, and solution‐focused in challenging environments. ~ A genuine alignment with Whole Way House's mission, philosophy, and commitment to dignity, value, and belonging. ~ A valid Class 5 driver's license. The successful candidate will also be required to complete a Criminal Record Check (Vulnerable Sector Search) and provide a current Driver's Abstract. Site Managers feel supported, developed, and equipped to lead their teams effectively.

Programs operate consistently while remaining responsive to the unique needs of individual communities. WWH continues to strengthen program quality, accountability, and resident experience. Community and strategic partnerships continue to expand.

Leadership has strong visibility into program performance, outcomes, opportunities, and risks.



Residents continue to experience programs and services that reflect WWH's commitment to connection, belonging, dignity, and purpose. Base salary of CAD $75,000–$90,000 ~ 4 weeks of vacation ~2 Medical Leave days annually ~ Employee Assistance Program and structured team debriefs following critical incidents Given the nature of the position, the successful candidate should expect regular on‐site presence across Whole Way House's communities in Vancouver, Burnaby, and Langley.

Talent

Edge and Whole Way House believe in pay equity, fairness, and transparency. This is a hands‐on leadership role supporting teams and residents across a diverse community‐based setting. The Director of Programs should be comfortable working in settings where residents may be experiencing complex challenges, including mental health, addiction, risk of homelessness, and complex medical needs.

Candidates should also be comfortable spending time on their feet, with occasional lifting, carrying, climbing stairs, and other physical activities as required. Some work outside regular hours, including occasional weekends and statutory holidays, may be required based on operational needs.

Why Whole Way

House?

Whole Way

House has built its model around something fundamental: people need meaningful relationships, dignity, belonging, and a sense of purpose. It is about helping people feel seen, valued, connected, and supported. The Director of Programs will have the opportunity to build on that foundation, develop people, strengthen a growing organization, and help shape how Whole Way House continues to serve residents and communities across British Columbia.

Talent

Edge and Whole Way House are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Your personal information is solely for the purpose of the hiring process and will not be shared or circulated without your consent.

📌 Full-time Administrative: Director for Facilities Management (Vancouver)
🏢 Talent Edge
📍 Vancouver