Purpose: Tomanage the Unit's servicesand projectstoeffectively meet theorganization'sneeds. To support the Unit's staff and ensure thatthe Unit'soperations areproperlymanagedand administered. Ensures thatthe Unithasthe necessary policies,procedures,and systems in place to ensure efficiency.

Roles & Responsibilities: To supportand lead the ODU team, with the ODUDirector, in executing ODU projects and maintaining ODU operations Tracks and ensures implementation of initiativesidentifiedin the strategic plan for the ODU

- SupportstheDirector ofOrganizationalDevelopmentindeliveringorganization-wideinitiatives
- Assignstasks and projects to the ODU team
- Supervises direct reports within the ODU team
- Meets regularly withtheODU team toidentifyareas of improvement and ensure required supports are provided
- Communicates with theODUDirector and ODU team regularly about any potential risks, areas of improvement, oradditionalsupport neededin regard toODU initiatives and operations. Fosters a positive atmosphere of growth,learning,and teambuilding
- Acts as a mentor, a decision maker, and a mediator asrequired
- Facilitates the resolution of issues
- Evaluates,reviews,and communicates results of allODUinitiativesto the ODU team and MCK
- Tracks the factors that influence the success of ODU's work and adjusts approaches as needed
- Acts as the representative for the ODU in operational and administrative matters. Todevelopandmanagethe efficient and effective operations of the ODU Develops and implementsODUoperationalpolicies,standards,andprocedures
- Develops and manages theODUbudget(s)
- Coordinates with other MCK Units on behalf of ODU
- Provides client intake and triage for service requests
- Ensures proper documentmanagementand sharing withinthe ODU team
- Maintains records of all ODU initiatives
- Designs, implements, and continuously improves systems and practices that will foster streamlined communications and operations within ODU




- Ensures implementation,communication,and evaluation of any changesto ODU operations
- Determinesadministrative and operationalneedsfor ODU. Tooversee, develop, and execute initiatives and projects within the MCK Ensuresthetimelydevelopment, maintenance, and updating of business cases, project charters, and work plans
- Prioritizesand managesthe tracking of all assigned projects and files using current technology platforms, coordinating schedules, contacts, activities, and documentation
- Developsand implementsprojects using the MCK Project Management Framework, ensuring alignment with the MCK Strategic Plan and regular updates tothe Unit Director and otherstakeholders
- Identifiesand documentsrisksimpactingproject timelines or deliverables,applyingproblem-solving techniques to resolveissues,and mitigate risks
- Participatesin strategic discussions, committees, meetings, and briefings, contributing guidance, input, and feedback
- Collaborateswith consultants, serving as the primary clientanddirecting their contributions to ensure project criteria are met
- Researches, prepares, and presentsbriefs on initiatives or files, while staying informed of new developments related to assigned projects
- Establisheslinkages between parties and ensuresthe flow of information through effective communication protocols
- Plansand organizesprojectlogistics, including meetings and financial documentation, such as reports, invoices, and contracts, ensuring compliance with MCK policies and record-keeping requirements




- Balancesproject management responsibilities with active contributions to project deliverables and tasks, ensuring high-quality outcomes that meet or exceed stakeholder expectations
- Handlesadministrativetasksnecessary to ensure smooth project execution
- Facilitatesmeetings/working sessions withstakeholders. To manage to the ODU Office to ensure itremainsoperationaland functional Ensures the building and meeting room are open and ready for use between 9am-12pm, and 1pm-4pm
- Works with the MCK Main Office Receptionistand ODU Administrative Assistantto manage the room bookings, flagging potential meeting conflicts
- Assiststhe meeting room's users with any questions they have about the ODU Office.

Education & Experience: ~ Bachelor's Degree in Business Administrationplusthree(3) years relevant experience orequivalent

- OR ~ High School Diploma, pluseight(8) years relevant experience. Knowledge, Skills & Abilities: Comprehensive knowledge of the Mohawk Council ofKahnawà:ke's Administration Manual/Personnel Policy, procedure, and office operations is an asset
- Comprehensive corporateknowledge
- Sound knowledge of MS Office systems (Word,Excel,PowerPoint, Outlook, MS Project)and willingness to learnnewprograms
- Mustpossessthe following skills: project management, facilitation, interpersonal,leadership, problem solving,time management, organizational/coordination, technical writing, solid oral and written communication, and negotiationskills
- Ability towork with andmobilize ateam
- Ability to take initiative and followthrough
- Ability to communicate in theKanien'kéhaand French languages is an asset
- The willingness to learn theKanien'kéha language isrequired.

Working Environment: Occasional overtime may berequired

- Moderatestress
- Maintains a flexible work schedule to meet the demands of Executive Management. ALL REQUIRED DOCUMENTS MUST BE SUBMITTED BEFORE THE DEADLINE FOR YOUR APPLICATION TO BE CONSIDERED

📌 General/Operations Manager (Food) (Ottawa)
🏢 Mohawk Council of Kahnawà:ke
📍 Ottawa