We’re looking for a friendly, dependable, and customer-focused individual to join our Guest Services Team!

What we’re looking for:

- Excellent customer service & communication skills
- Friendly, professional, and reliable
- Comfortable working independently and as part of a team
- Must be available to work all shifts – days, evenings, weekends & holidays
- Night Audit shifts required – Premium Wage!
- Previous hotel or customer service experience is an asset

The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns.



Job Requirements We are looking for candidates who have excellent personal presentation and interpersonal skills. Positive problem solving ability and proficiency in Hotel property management systems. Fluency in reading, writing, and spoken English is also required. The Front Desk Receptionist position requires continuous standing for the majority of the shift. The ideal candidate will have an outgoing personality and a can-do approach to any task. Preferred qualifications & skills

Job Type: Part-time

Pay: $18.16-$18.36 per hour

Benefits

- Discounted or free food
- Store discount

Work Location: In person

📌 Guest Service Agent (Pembroke)
🏢 Best Western Pembroke Inn u0026 Conference Centre
📍 Pembroke