In this role, you'll lead the strategy, roadmap, and performance of products and experiences within Atlantic Lottery's Destination portfolio. You'll leverage customer insights, player behaviour, market trends, operational knowledge, and data-driven decision making to identify opportunities, enhance player experiences, optimize portfolio performance and deliver meaningful customer and business outcomes. Working closely with teams across Product, Marketing, Technology, Analytics, Operations, and external partners, you'll guide products through their full lifecycle, from concept and planning to launch and ongoing optimization.

Influence business decisions using customer insights, analytics, and market intelligence. Bachelor's degree or diploma in Business, Marketing, or a related field. 5+ years of experience in product management, brand management, digital product delivery, gaming, eCommerce, or another customer-focused environment. ~ Experience using customer insights, data, and analytics to make strategic business decisions. ~ Solid planning and prioritization skills with the ability to manage competing demands.

Assets

Experience working with digital platforms, customer experience initiatives, or omnichannel products. Familiarity with Agile delivery practices and technology-enabled product development.

During probation: Full-time, in-office (Moncton preferred for onboarding) After probation: Choice of full-time in-office or hybrid (2-3 days per week onsite) Candidates can expect to start around $79,900, with placement dependent on experience, skills, market conditions, and internal equity Extended health coverage (medical, dental, vision)



Basic life insurance and disability coverage Defined Benefit Pension Plan Three weeks' vacation annually (pro-rated), 13 paid statutory holidays, and a vacation purchase program Wellness support, including wellness programs, 3 personal care days, and a 24/7 Employee & Family Assistance Program All interviews are conducted in English, our primary working language, unless otherwise specified. To support employee development, business continuity, and knowledge transfer, individuals who accept this position are expected to remain in the role for a minimum of 18 months before being eligible to apply for or transfer to another position within Atlantic Lottery. Internal applicants must be in good standing, including meeting expectations on their most recent performance review, and must not be on probation.

Consideration may also include factors such as performance improvement plans, disciplinary actions, attendance, and completion of mandatory training. Candidates must have all required work permits, visas, and authorizations and be eligible to work in Canada at the time an offer is made. It is the candidate's responsibility to secure these requirements.

Atlantic

Lottery is not participating in the Temporary Foreign Worker (Labour Market Impact Assessment) Program, Provincial Nominee Programs, or the Atlantic Immigration Program at this time.



Support for any other immigration programs for recent hires is subject to internal policies, operational needs, and program restrictions and is not guaranteed. Own the full product lifecycle, from opportunity identification and planning through launch, optimization, and ongoing performance evaluation.

Use customer insights, player data, industry trends, and market research to identify opportunities and inform product decisions. Establish and monitor key performance indicators (KPIs), including product and financial performance, using data and analytics to measure success, identify opportunities, and prioritize improvements. Develop business cases and recommendations for product, technology, and capital investments based on expected customer and business outcomes.

Balance customer needs, business objectives, operational considerations, Healthy Play, and regulatory requirements when making product recommendations and prioritization decisions. Build alignment across business, technology, operations, marketing, analytics, and external partners by communicating product priorities, performance, opportunities, and strategic direction. We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.

📌 Head of Product W/M | Full Time (Moncton)
🏢 Atlantic Lottery
📍 Moncton