Overview

Every day at St. Joseph's Hospital, healthcare professionals provide vital care to the Saint John community. As a Healthcare Security Officer with Paladin Security, your mission is to protect the people, patients, and facility that make this care possible. This is more than a standard security role—it is a community service position where empathy, clear communication, and calm judgment help maintain a safe, welcoming environment for everyone walking through the hospital doors.

What Success Looks Like

In this role, success comes from balancing active safety awareness with compassionate customer service. You will be a reassuring presence for patients and healthcare staff while keeping daily facility operations secure.

Day-to-Day Responsibilities

- Conduct regular foot patrols across hospital premises, including clinical units, patient areas, entrances, and parking lots.

- Monitor surveillance cameras and security systems to identify potential safety hazards or unauthorized access.

- Manage access control to restricted hospital departments.

- De-escalate tense or emotional situations using calm, skilled verbal communication.

- Respond quickly to medical emergencies, fire alarms, and security calls in collaboration with hospital staff.

- Assist patients, visitors, and medical staff with directions and general guidance while maintaining hospital safety standards.

- Complete clear, objective daily activity reports and incident documentation.

Long-Term Success

- Build strong, trusting relationships with hospital personnel and your security team.

- Master healthcare-specific crisis response and safety protocols.

- Develop your professional skills for long-term career advancement within Paladin Security.

Compensation & Benefits

We provide transparent compensation, comprehensive health coverage,



and fully supported training programs to help you grow.

- Pay Rate: $21.60 per hour (overtime rate applies after 44 hours per week).

- Health Coverage: Medical and dental insurance plans.

- Paid Time Off: Paid vacation and sick leave.

- Uniforms & Licensing: Free uniform kit with tailoring and dry cleaning allowance, plus company-paid security license renewal.

- Career Support: Ongoing professional training and clear internal promotion pathways.

What You Need to Apply

Must-Have Requirements

- High School Diploma or equivalent (GED).

- Legal authorization to work full-time in Canada.

- Fluency in written and spoken English.

- Required health records: Documentation of immunizations for Mumps, Measles, Rubella, and Varicella, plus a completed two-step Tuberculosis (TB) skin test.

- Valid Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, or completion of Paladin's prerequisite training prior to onboarding. (Paladin covers full course fees for candidates who commit to six months of service; training hours are unpaid).

Nice-to-Have Qualifications

- Prior experience in security, customer service, law enforcement, or healthcare settings.

Work Environment

This is a full-time position located on-site at St. Joseph's Hospital in Saint John, NB, reporting directly to the Client Service Manager. The role involves physical activity, including walking patrols, standing for periods during shifts, and responding actively to calls across the facility.

Ready to Join Us?

If you are dependable, safety-focused, and eager to support your local healthcare community, we would love to review your application. Apply today to start your journey with Paladin Security.

Paladin Security is committed to supporting an inclusive and accessible workplace. Accommodations are available upon request for candidates participating in all aspects of the selection process.

📌 Healthcare Security Operative - St. Joseph's Hospital (Saint John, NB) Full-Time
🏢 Paladin Security
📍 Saint John