Role Overview

Hospitals are dynamic environments where patients, visitors, and medical staff need to feel secure and supported. As a Healthcare Security Officer you will serve as a vital presence on the front lines of community safety. Your work goes far beyond physical security—you will help foster a safe, welcoming, and compassionate environment for everyone who enters the facility. If you are a calm communicator, skilled at de-escalation, and looking for a meaningful career in public safety, this role provides steady work, comprehensive benefits, and paid growth opportunities.

What Success Looks Like

Success in this role requires a balance of vigilance, customer service, and emotional intelligence. Day-to-day and over time, you will:

- Maintain a Safe Workplace: Conduct regular patrols across hospital grounds, hallways, patient areas, and parking facilities to identify and address safety concerns.
- Resolve Conflict Calmly: Use verbal de-escalation techniques to manage tense or sensitive situations, ensuring staff and patient safety while maintaining dignity and respect.
- Respond to Emergencies: Act quickly and professionally during medical emergencies, security incidents, fires, and evacuations, collaborating with healthcare staff and first responders.
- Provide Approachable Support: Serve as a helpful point of contact for patients, visitors, and healthcare personnel, assisting with directions, facility access, and general inquiries.
- Maintain Clear Records: Document daily activities, incident reports, and safety hazards accurately to help continuously improve hospital safety protocols.

Pay and Schedule

Compensation: $20.50 per hour Schedule:



Full-time rotating schedule of 4 days on, 4 days off. Shifts are 12 hours long and alternate between day and overnight coverage (0800-2000; 2000-0800)

Benefits and Perks:

- Medical and dental insurance
- Paid vacation and sick days
- Company-funded Nova Scotia Security License
- Free uniforms, including dry cleaning and tailoring allowance
- Ongoing professional development and advancement opportunities

Qualifications

Must-Have Requirements

- High School Diploma or GED equivalent
- Eligibility to obtain a valid Nova Scotia Security License
- Valid Standard First Aid and CPR Level C certification (CSA-approved)
- Fluency in spoken and written English
- Availability to work a rotating schedule of 12-hour day and overnight shifts (4 days on, 4 days off)
- Current certification in Use of Force (UOF) and Management of Aggressive Behavior (MOAB), or willingness to complete prerequisite training before starting

Nice-to-Have Qualifications

- Previous experience in security, healthcare support, customer service, or law enforcement

Training & Certification Details

UOF and MOAB certifications are required before onboarding. If you do not already hold these, Paladin Security provides this prerequisite training course at no cost to you, contingent on a six-month commitment to the position. Please note that prerequisite training hours prior to hire are unpaid.

Join Our Team

If you are dependable, empathetic, and looking to make a direct impact in your local community, we encourage you to apply. Paladin Security is committed to fostering an inclusive, respectful, and accessible workplace. Accommodations are available upon request during all stages of the selection process.

📌 Healthcare Security Officer - South Shore Regional Hospital (Bridgewater)
🏢 Paladin Security
📍 Bridgewater