HOMELESSNESS OUTREACH WORKER REGULAR/FULL-TIME BC Housing thanks all applicants for their interest; BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidised housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive. BC Housing offers competitive salaries and an excellent benefits package.

When employees go home at the end of the day, they experience the satisfaction of knowing they've helped provide safe, affordable housing for British Columbians. In-house training, and training at other institutions, for courses related to employees' current positions or to prepare them for advancement within BC Housing. Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.

Recognition programs including long-term service awards, idea recognition and outstanding performance awards. An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events. Participation in community and charitable events.

HOMELESSNESS OUTREACH WORKER $Reporting to the Coordinated Access and Assessment Manager, the Homelessness Outreach Worker, connects with people experiencing homelessness or at risk of becoming homeless in community locations. He/She/They aides and assists individuals to navigate housing and related support system(s). The incumbent collaborates and partners with shelters and supportive housing providers,



and homelessness service agencies to ensure an integrated system of supports and services.

As a core member of a multidisciplinary regional homelessness and encampment response team (HEART), the position supports communities to prevent, minimize and or resolve encampments and respond to homelessness through coordination and rapid support for individuals sheltering outdoors. High School diploma plus completion of post-secondary courses in social housing, community development, mental health, trauma counselling and or other relevant discipline Considerable progressive experience in working with individuals experiencing homelessness and poverty on account of physical, mental, or psychological disability, and or, substance use challenges. Sound experience in liaising with government, private and community-based housing providers and working with individuals from diverse socio-economic and cultural backgrounds.

Some experience with crisis management and or de-escalation techniques. Or an equivalent combination of education, training, and experience acceptable to the employer. Considerable knowledge of causal factors of homelessness, mental illness and or addiction.

Sound understanding of the importance of cultural and community connections in supporting individuals to improve well-being, exit homelessness and thrive in housing. Sound knowledge of government, private and community-based housing service providers.



Proficient in computer applications and software including MS Office tools.

Demonstrated ability to partner, curious perspective when engaging with a wide array of community partners, including advocates, volunteers, local business owners, neighbours, and community members. Ability to develop strong partnerships with services providers and community partners. Ability to learn, understand and update BC Housing mandate, programs, and services.

Ability to develop and foster trusting relationships with people facing homelessness and multiple barriers. Ability to lift up to 10kgs and be physically mobile throughout shift length to carry supplies for programs. Ability to travel and work periodic evenings and weekends; Valid Class 5 BC driver's license and access to a reliable vehicle.

Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment. Due to the nature of this role, a valid class 5 driver's license and satisfactory driving record is required. Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact [email protected] invite and welcome applications from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.

We didn't become one of BC's Top Employers and one of Canada's Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and team-oriented workplace balances engaging and challenging work with personal development and wellness initiatives.

📌 Homelessness Outreach Worker (Victoria)
🏢 BC Housing
📍 Victoria