We are seeking a agile Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to the Sandman Hotel Group standards, policies and procedures in conjunction with the Front Office Manager. Must ensure that all personnel are kept well informed of department objectives and policies. to work closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue. to provide maximum personalized guest service. The ability to support Sandman Hotel Group philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of the philosophy in within the Rooms Division.

The ability to respond properly and take a supervisory role in any hotel emergency or safety situation. Manage all administrational duties as specified by the Company Responsible for checking guests in and out of the Hotel. Runs various reports on the computer for management.

Count and verify cash, shift activity, keys, gift certificates,



and wireless internet cards with departing shift. Print updated in-house, arrival, departure, and room status reports every two hours Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day. Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.

Have previous hotel experience, specifically in the Rooms Division Department. Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite. Excellent organizational and time management skills, with the ability to set priorities for self and others.

Team Member and Friends & Family Hotel Discounts Restaurant Dining Discounts- Moxies, CHOP, Denny's and more!

Career

Development, Training & Internal Promotion Opportunities Employee & Family Assistance Program (Mental Health, Legal & Financial Support) Employee Referral Bonus Program Extended Health, Dental, Vision & Life Insurance Complimentary Hotel Stays Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Sandman Hotel

Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.

Sandman Hotel

Group takes seriously its obligations under the Human Rights Code.

📌 Hotel Innkeeper (Saskatoon)
🏢 Northland Properties
📍 Saskatoon