help-- i didn't get any positive candidates.

I do want to get some good candidates, but relize that it is a samll operation, team of abput 5

i am gong to make it permanent which should help. csn you simplfy the posting down?

Interim Hotel Manager

Crash Hotel | Downtown Squamish, BC

Temporary, Full-Time | In-Person Position

This is your opportunity to lead one of the coolest boutique hotels around, nestled between the mountains and ocean in vibrant Squamish, BC.

The Vibe

Crash Hotel isn’t a typical boutique hotel. Our 27 rooms sit above some of the liveliest bars in town. We have no parking—but we make up for it with our dog-friendly, bike-friendly energy, unbeatable downtown location and bold personality.

Guests come for the adventure, stay for the vibe and remember us for our style, attitude and ease. We are proud to be different—and our guests love us for it.

The Role

As Interim Hotel Manager, you are the hands-on leader and heartbeat of the operation. You will oversee the team, guest experience, housekeeping, maintenance, systems and daily financial performance.

This is not a remote or desk-based management role. You will be regularly present at the hotel, connected to employees and willing to step into any area when needed. That may include checking in guests, inspecting or cleaning rooms, supporting housekeeping, restocking supplies or helping resolve maintenance issues.

A major focus of this role is employee relations. You will build trust, keep employees engaged and motivated, recognize good work, address concerns early and hold the team accountable to clear standards.

Crash Hotel operates 24/7. The manager is responsible for creating reliable systems and team coverage for after-hours needs. However, as the senior operational leader, you are also the last line of defence when a serious guest, staffing, safety, security or property issue cannot be resolved by the team. This requires reasonable after-hours availability and a willingness to step in personally when necessary.

Key ResponsibilitiesPeople and Culture

- Lead, motivate and support a small hotel team
- Build positive, professional relationships with employees
- Hold regular check-ins and maintain clear team communication
- Set expectations and provide training, coaching and feedback
- Recognize strong work and create an engaged, respectful workplace
- Address performance issues, workplace concerns and conflict promptly and fairly
- Manage scheduling, attendance, shift coverage, hiring and onboarding
- Ensure employees have the information, supplies and support needed to succeed
- Maintain WorkSafeBC, employment and safety standards

Hotel Operations

- Lead and actively participate in daily hotel operations
- Coordinate front desk, housekeeping, room readiness, maintenance and vendors
- Inspect rooms and common areas for cleanliness, safety and brand standards
- Work alongside housekeeping and assist with room turnovers when needed
- Cover front-desk and other operational gaps when necessary
- Oversee hotel technology, security, plumbing, HVAC and repairs
- Manage supplies, inventory and service providers
- Use Cloudbeds, Akia/Whistle, Expedia, Booking.com and keyless-entry systems
- Maintain clear procedures for late-night guest needs and emergencies
- Act as the final escalation point when urgent issues cannot be resolved by the scheduled employee
- Keep ownership informed of significant incidents, risks and operational needs

Guest Experience and Reviews

- Oversee the full guest journey, from booking through departure
- Respond quickly and professionally to guest concerns
- Coach employees to resolve guest issues effectively
- Monitor and respond to online reviews
- Investigate negative feedback and correct recurring service or operational problems




- Share positive reviews with the team and recognize strong performance
- Improve guest satisfaction and overall review scores
- Support group, corporate and extended-stay bookings

Business Performance

- Help drive occupancy, revenue and profitability
- Monitor expenses, forecasting and market competitiveness
- Track operational and financial performance
- Work with ownership and marketing partners on slow-season strategies
- Recommend improvements to hotel systems, staffing and guest service

The Right Fit

You are:

- A positive, hands-on leader who builds trust and leads by example
- Skilled at motivating people while maintaining accountability
- Comfortable having direct, respectful conversations
- Resourceful, organized and calm under pressure
- Equally comfortable with people, technology and practical hotel tasks
- Willing to take ownership and follow problems through to resolution
- Not above any task, whether checking in a guest, cleaning a room or unpacking supplies
- Able to work independently while communicating clearly with ownership

Background and Experience

- Previous supervisory or management experience
- Hotel, housekeeping, front-desk or property-management experience strongly preferred
- Strong employee-relations, customer-service and problem-solving skills
- Comfortable using technology in a fast-moving environment
- Available for flexible hours, including occasional evenings, weekends and holidays
- Able to work in person at Crash Hotel in downtown Squamish
- Living in Squamish is strongly preferred, as housing and relocation can be difficult

Position Details

- Temporary, full-time interim management position
- Reasonable after-hours availability is required
- Staff accommodation is not available
- The role may be extended depending on hotel needs and performance

Success will be measured through team engagement and reliability, room cleanliness, guest satisfaction and reviews, operational follow-through, property standards and communication with ownership. If you are a practical, people-focused leader who enjoys being present, solving problems and helping a small team succeed, we would love to hear from you.

…

The original makes a small hotel role sound like several jobs combined. Permanent employment, a clear scope and a salary range should make it more appealing. Here’s a simpler version:

Hotel Manager

Crash Hotel | Downtown Squamish, BC

Permanent, Full-Time | In Person

Crash Hotel is a 27-room boutique hotel in downtown Squamish, with a bold personality and a small team of approximately five employees.

We’re looking for a practical, approachable Hotel Manager to lead our team and keep the hotel running smoothly. You’ll work closely with ownership, take responsibility for daily operations and help create a great experience for guests and employees.

What you’ll do

- Lead and support the team, including scheduling, training, hiring and regular feedback.
- Coordinate housekeeping, guest services, maintenance and supplies.
- Check rooms and common areas to maintain cleanliness and property standards.
- Handle guest concerns, respond to reviews and help improve the guest experience.
- Keep hotel systems and booking platforms running smoothly.
- Monitor expenses and work with ownership to improve occupancy and profitability.
- Step in where needed, including guest check-ins and occasional housekeeping support.




- Arrange reliable after-hours coverage and provide backup for urgent issues.

What we’re looking for

- Supervisory or management experience, ideally in hotels, hospitality or property management.
- A positive leader who communicates clearly, supports employees and addresses concerns fairly.
- Strong organization, customer service and problem-solving skills.
- Confidence using technology and learning hotel systems.
- Someone comfortable working independently and helping with practical tasks.

An experienced hotel supervisor ready to take the next step is welcome to apply.

Position details

- Permanent, full-time position based at the hotel.
- Flexible availability required, including some evenings, weekends and holidays, with reasonable after-hours availability for urgent issues.
- Squamish-based candidates preferred.
- Staff accommodation is not available.

Our rooms sit above lively downtown bars, so we embrace a social, energetic atmosphere. We’re dog-friendly, bike-friendly and focused on making stays easy and memorable. To apply, send your résumé and a short note about your experience and interest in the role.

make sure not to lose the 24/7 nature of the role, occassional on call, and roll up your sleeves and help clean when neededWorking for 14sHotel Manager

Crash Hotel | Downtown Squamish, BC

Permanent, Full-Time | In Person

Crash Hotel is a 27-room boutique hotel in downtown Squamish, with a bold personality and a small team of approximately five employees.

We’re looking for a practical, approachable Hotel Manager to lead our team and keep the hotel running smoothly. You’ll work closely with ownership, take responsibility for daily operations and help create a great experience for guests and employees.

This is a hands-on role. You need to be willing to roll up your sleeves and help wherever needed—including cleaning rooms, supporting housekeeping, checking in guests and restocking supplies.

What you’ll do

- Lead and support the team, including scheduling, training, hiring and regular feedback.
- Coordinate housekeeping, guest services, maintenance and supplies.
- Inspect rooms and common areas to maintain cleanliness and property standards.
- Work alongside housekeeping and help clean rooms when needed.
- Handle guest concerns, respond to reviews and improve the guest experience.
- Keep hotel systems and booking platforms running smoothly.
- Monitor expenses and work with ownership to improve occupancy and profitability.
- Organize reliable after-hours coverage and act as the final escalation point for urgent issues.

What we’re looking for

- Supervisory or management experience, ideally in hotels, hospitality or property management.
- A positive leader who communicates clearly, supports employees and addresses concerns fairly.
- Strong organization, customer service and problem-solving skills.
- Confidence using technology and learning hotel systems.
- Someone who takes ownership, follows through and is comfortable helping with any hotel task.

An experienced hotel supervisor ready to take the next step is welcome to apply.

Hours and availability

Crash Hotel operates 24 hours a day, seven days a week. You’ll help ensure dependable coverage, participate in occasional on-call coverage and be available as backup when serious guest, staffing, safety or property issues cannot be resolved by the scheduled team. This may require attending the hotel after hours.

The position is permanent and full-time, with flexibility required for some evenings, weekends and holidays. Squamish-based candidates are preferred. Staff accommodation is not available.

About Crash

Our rooms sit above lively downtown

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Job Type: Full-time

Pay: $57,000.00-$63,000.00 per year

Work Location: In person

📌 Hotel Manager (Squamish)
🏢 Crash Hotel Squamish
📍 Squamish