17 Oct
|
North Etobicoke Dental Office
|
Etobicoke
17 Oct
North Etobicoke Dental Office
Etobicoke
This isn’t a “book appointments and wait” job. We’re looking for a driven Hygiene Coordinator who wants to own our hygiene schedule now, and step into a leadership role as we grow. If you’re the person who sees an open column and thinks “I can fill that,” keep reading.
Why You’ll Want This Role
- A real path to leadership: a structured development plan toward Patient Care Lead / Office Manager within 12–18 months, based on performance
- Competitive pay: Base salary pus a monthly hygiene schedule performance bonus
- Paid training: courses, conferences, and leadership development covered
- Stable hours: 35 to 40 hours per week
- Supportive team: 5-chair practice where your ideas actually get implemented
- Easy commute: steps from TTC station / bus line, free parking
What You’ll Do
- Own and optimize the hygiene schedule to keep columns full and productive
- Manage recall and recare: calls, texts, emails, and reactivating overdue patients
- Fill last-minute cancellations quickly and creatively
- Track key numbers (recall rate, schedule fill, unscheduled treatment) and share them with the team
- Coordinate with hygienists on treatment plans, perio maintenance, and patient follow-up
- Handle insurance pre-determinations and patient questions, including CDCP patients
- Deliver an exceptional, warm experience from first call to checkout
Your Growth Path
- First 90 days: master our systems and get the hygiene schedule running at 90%+ capacity
- 6 months: lead recall strategy and help train new front-desk team members
- 12–18 months: move into a formal leadership role with expanded responsibilities and higher pay
What You Bring
- 1+ year of dental front desk, scheduling, or hygiene coordination experience (strong customer service backgrounds considered)
- Comfort with dental insurance and EDI claims
- A results-driven mindset: you like goals and you like hitting them
- Clear, confident communication by phone and in person
- Experience with ABELDentis an asset
Pay: $20.00-$30.00 per hour Expected hours: 35.0 – 40.0 per week
Advantages
- Dental care
- On-site parking
- Paid time off
Application question(s):
- “Where do you see yourself in 2 years, and what’s one idea you’d use to fill a cancelled hygiene appointment within the hour?”
Work Location: In person
📌 Hygiene Coordinator (Etobicoke)
🏢 North Etobicoke Dental Office
📍 Etobicoke