17 Oct
|
Woodside Group
|
Scarborough
17 Oct
Woodside Group
Scarborough
Company Description
95 Developments is a dynamic and customer-focused company specializing in high-quality residential property development and sales. We are dedicated to creating exceptional communities and delivering innovative housing solutions that meet the needs of a diverse range of homeowners. Our company values collaboration, integrity, and excellence in every aspect of our work. By blending modern designs with functional layouts, we aim to provide homes that inspire and enhance living experiences.
Requirements
- Greet and welcome all visitors to the sales centre, ensuring prompt acknowledgment of every customer.
- Maintain a consistent on-site presence to oversee appointments and presentations.
- Present 95 Developments home products and services, responding to inquiries in accordance with company policies and guidelines.
- Meet and exceed monthly and annual sales targets.
- Understand customer profiles to identify opportunities for delivering exceptional experiences.
- Coordinate and conduct walkthroughs of available inventory homes as needed.
- Execute prospecting activities, including card calling and follow-ups before, during, and after the sale, in line with guidelines.
- Accurately input contact data and maintain the customer database.
- Proactively identify process improvements and resolve issues efficiently.
- Collaborate with the Design Centre to support overall business objectives.
- Prepare and maintain on-site sales tools, including AVID information, welcome packages, and marketing materials.
- Manage CRM data to ensure accuracy, reliability, and optimal system performance.
- Assist in preparing materials for new project launches and support ongoing updates.
- Lead weekly or bi-weekly on-site meetings with the Sales team to review CRM leads and lead management strategies.
- Partner with the Director of Sales on quarterly targets and reporting.
- Review APS, condo documents, and related materials for new community launches, ensuring updates are managed effectively.
- Promote and track incentives, recommending adjustments or new promotional strategies as needed.
- Act as the AVID representative for Sales, driving improvements in customer satisfaction.
- Work closely with Marketing to ensure consistent communication of incentives and promotions across communities.
- Address, document, and resolve customer feedback and escalations.
- Manage special projects as assigned.
- Support customer experience initiatives, including communications, call handling, and general customer support.
- Facilitate communication between internal teams and external stakeholders, including sales representatives, solicitors, brokers, and service providers.
- Ensure all processes are documented, key milestones are tracked, and transaction files are properly maintained.
- Monitor and report on lead scores and traffic sources.
- Provide weekly updates on market rates, active comparables, and incentives.
- Share relevant insights and updates with management and key stakeholders.
- Conduct monthly competitive analysis of local developments.
- Stay informed on community features and amenities.
- Participate actively in sales meetings and team discussions.
- Prepare and execute APS documentation in advance of scheduled appointments.
- Audit sales files for accuracy and coordinate corrections with sales assistants.
- Manage inventory of marketing and sales materials.
- Perform weekly inspections of sales centres and model homes to ensure presentation standards are maintained.
- Participate in ongoing training to enhance sales knowledge and skills.
- Assist with the setup and launch of new sales centres.
- Perform additional duties within the scope of the role as assigned by management.
Qualifications
- A Real Estate license is an asset, but not required
- Minimum of 2-3 years of real estate experience, preferably in new home sales, with a strong understanding of the preconstruction real estate process.
- Proficient in Adobe Acrobat
- Microsoft Office – all apps, particularly Word, Office, Excel, and Teams
- Exceptional customer service skills are a must
- Drivers License and a vehicle are requirements
- Willing and able to commute to site locations across the Greater Toronto & GTA
We thank all applicants for their interest; however, only those selected for an interview will be contacted. We encourage applications from all qualified individuals and are committed to fostering a diverse and inclusive workplace as an equal chance employer. Job Types: Full-time, Permanent
Benefits
- Dental care
- Extended health care
- On-site parking
- Vision care
Ability to commute/relocate:
- Scarborough, ON M1V 1V2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you willing and able to commute to site locations across the Greater Toronto & GTA?
- Do you have your own vehicle?
Experience:
- Real Estate: 3 years (preferred)
- preconstruction real estate process: 2 years (preferred)
- Adobe Acrobat: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
- Real Estate Licenses (preferred)
Work Location: In person
📌 In House Sales Representative (Scarborough)
🏢 Woodside Group
📍 Scarborough