Support IT Operations as a Hybrid IT Support Analyst at Circular Materials in the Greater Vancouver Area. This position offers engaging Level 1 and Level 2 support tasks with a focus on device management.

Candidates with 4-5 years of relevant IT support experience are encouraged to apply. You will handle rugged mobile device management, troubleshoot the M3 Post-Collection Portal, and provide onsite assistance. Solid documentation and troubleshooting skills will be vital for success in this multifaceted role.

Key Responsibilities

- Troubleshoot and support M3 portal and device issues
- Configure rugged devices and manage through MDM
- Provide assistance for Windows laptops and applications
- Elevate complex problems to appropriate teams
- Maintain comprehensive technical documentation

Requirements:
- Bachelor's degree in Information Technology or related field
- 4-5 years of Level 1 and Level 2 IT support experience
- Hands-on experience with Android devices and management
- Familiarity with ticketing systems and incident management
- Excellent troubleshooting and communication abilities

Drive impactful IT solutions while working with a diverse team at Circular Materials.

📌 Hybrid IT Support Analyst at Circular Materials (Toronto)
🏢 Circular Materials
📍 Toronto