Summary of Duties

- Receive stays from units, collate personal health information, log them in to our Chart Tracking System and prepare for assembly process

- Tracking System and prepare for assembly process.

- Assemble inpatient stays within a chart in accordance with departmental guidelines

- Prepare charts to be sent to the scanning vendor by logging each stay, adhering barcodes, generating manifests, etc.

- Prepare Emergency Visits for scanning.

- Chart pickups from inpatient and or outpatient areas.

- Photocopy binders for transfer out, including printing from corporate applications (SunnyCare/MetaVision)

- Answering Health Records phone and voicemail and assist with patient inquires via Health Records Window.

- Maintain Release of Information faxes and related tasks.

- Report distribution of transcribed notes.

- Conduct account look-up for loose reports using our Patient Registration System.

- Assist in other tasks as assigned.

- May be required to coverage shifts at Holland Centre

Qualifications/Skills

- One year of community college

- One year of administrative/Business experience required in a health care setting preferred

- Minimum of two years of previous Health Records experience preferred





- Attention to detail is a must in order to avoid errors that can have a direct impact to patient care such as misfiles.

- Able to meet departmental daily productivity standards in a busy work environment.

- Outstanding customer services skills essential, demonstrated Patient-Focused Care/Customer Service behaviour

- Clear understanding of legislations and guidelines related to the Security and Privacy of Personal Health Information

- Ability to communicate effectively with all levels of staff

- Knowledge of Microsoft Office

- Knowledge of Quadramed, Chart Locator, SunnyCare and Sovera applications an asset

- Must be able to prioritize workload and work in a team workplace

- Demonstrated sound judgment and diplomacy

- Attention to detail

- Keyboarding at net 40 w.p.m. or data entry at net 106 kspm

- Excellent problem-solving and communication skills

- Demonstrated ability to work in a team environment

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.

📌 Intermediate Clerk - Health Records - Regular Full-Time - 2026-19020 (Toronto)
🏢 Sunnybrook Health Sciences Centre
📍 Toronto