Overview:

Coordinates the timely movement of products to meet contractual commitments and client needs. Update systems and carrier tracking to internal/external stakeholders, customs coordination, confirmations and related activities for the movement of products. Daily activities include file creation, in-transit report submission, disbursements and usage, Min and Max report etc.

Responsibilities:

- Manage priorities to meet shipping volumes
- Ensure that customer orders are delivered on time and in full as per service level agreements.
- Provide shipping department with schedules and documentation for next day loading.
- Verify completion of applicable delivery documentation.
- Confirm deliveries have been made and resolve discrepancies.
- Act as liaison between logistics and program management.
- Communicate daily with carriers, freight forwarders and clients in coordinating pick-up and delivery of shipments when required.
- Coordinate the activities of product flow from receiving warehouse, assembly, and shipping on a timely and accurate basis. Report on issues, gaps and taking corrective action where required.
- Comply with the organizations environmental, health & safety, recycling,



sustainability efforts and quality assurance policies and standards.
- Prepare reports, metrics and analysis with the use of functions on MS Office (Word, Excel, Access and Outlook), Oracle NetSuite and ServiceNOW for distribution within the organization
- File maintenance, including but not limited to, invoices, waybills, international shipment, storage, daily shipment, inventory and monthly shipping lists.
- Expedites, traces and obtains verification of shipment delivery, audits inbound and outbound freight bills, files carrier damage claims and updates carrier contract information
- Perform any other duties as required.

Qualifications:

- Completion of college degree/diploma in Logistics or Distribution and assets.
- Experience in logistics, service operations, or supply chain coordination (preferred 1–3+ years).
- Strong knowledge of Logistics and transportation.
- Experience in ServiceNow and/or other ERP systems (e.g., Oracle NetSuite preferred).
- Have solid attention to detail and the ability to prioritize and organize work.
- Experience in customer service management is an asset.

- Proficient with Microsoft Office

📌 Logistics Coordinator (Markham)
🏢 BFG Enterprise Services
📍 Markham