Manager - Business Operations & Planning (Toronto)

Manager - Business Operations & Planning (Toronto)

17 Oct
|
WELL Health Technologies
|
Toronto

17 Oct

WELL Health Technologies

Toronto

Position Title: Operations Coordinator Job Class: Full Time Work Location: Remote on site as required WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp., is Canada's leading provider of healthcare-focused technology solutions. WELLSTAR Clinical Platform Group (WCPG) is a growing organization focused on delivering technology solutions and operational value to clinics. As the organization continues to expand across sales, account management, implementation, infrastructure, customer success, customer support, product development and engineering, we are seeking an Operations Coordinator to bring structure, accountability, operational rigor, and process optimization to a rapidly evolving environment.

This is an ideal opportunity for a highly organized, execution-oriented professional who enjoys building systems, improving workflows, coordinating cross-functional teams, and helping leadership teams operate more effectively.

The Operations

Coordinator will report to the VP Operations and play a critical role in supporting operational execution across multiple functional areas, including Account Management, Operations, Business Intelligence and Data, Regulatory Affairs, People & Culture, Leadership Cross-Functional Initiatives. We are not looking for someone who simply completes administrative tasks manually. The successful candidate will coordinate strategic meetings, in office initiatives, establish business reporting, and visibility into operational priorities, and serve as an operational change champion through the organization's continued growth.

Prepare agendas, coordinate guest speakers, meeting materials, action trackers, and follow-up documentation Coordinate on-site meetings, development workshops and logistics Process Improvement & Operational Efficiency: Integrate new employee assets, company SOPs, contracts,



templates into a WELLSTAR Clinical Platform Group operational framework Support standardization WCPG operational processes, onboarding, business data insights and documentation Support implementation of scalable operational systems and tooling Assist with Excel- and Power BI-based reporting initiatives Support data organization, cleanup, and reporting workflows Help operationalize recurring reporting processes to reduce manual effortHelp operationalize recurring reporting processes to reduce manual effort Help facilitate alignment between departments and leadership stakeholders Support special projects and operational initiatives as required 2–5 years of experience in operations, coordination, project support, business operations, analytics support, or similar roles ~ Healthcare, SaaS, startup, consulting, or operational support experience considered an asset ~ Advanced proficiency in Excel and/or Google Sheets ~ Ability to manage multiple priorities and stakeholders simultaneously ~ Power BI experience ~ Workflow/process improvement experience ~ Familiarity with project management and tools (Monday.Building structure Business insights and reporting becomes available, streamlined and scalable Operational complexity becomes easier to manage as the organization grows At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. This recruitment process uses automated tools, including artificial intelligence, to help review applications.

Qualified human decision-makers review these results and make all final hiring decisions. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being.

📌 Manager - Business Operations & Planning (Toronto)
🏢 WELL Health Technologies
📍 Toronto

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