Position Summary

Reporting to the Medevac Operations Manager and the SOCC Manager, the Medevac Dispatcher provides a flight watch system for all Medevac aircraft and Type B Dispatch operational control of Perimeter 705 aircraft outside of Flight Dispatch hours of operation.

The Medevac Dispatcher is a key component in the overall operation of the Department. The main goal of this position is to coordinate Medevac flights and crews, provide flight following and guarantee on-time performance.

The Medevac Dispatcher, utilizing all of the position resources available, will make the final decision to dispatch a flight with the ultimate goal of maintaining safety, customer satisfaction and operational excellence.

Personal Characteristics Highly flexible, with the ability to respond quickly in a dynamic environment

Professional and respectful, with a positive work attitude

Timely with a high level of commitment to on-time performance is essential

Motivated with the ability to work independently and as part of a team

Effective verbal and written communication skills

High level of respect, understanding and regard for First Nations communities

Superior time management skills, multitasking skills and the ability to prioritize tasks

High level of integrity, confidentiality and accountability

Strong planning skills and detail-oriented

Able to deal with confidential information and documentation with discretion, sensitivity and tact

Able to handle stressful situations in a calm and effective manner Key Responsibilities and Accountabilities Maintain the daily flight following software,



which includes each departure and arrival for every flight as per company policy

Ensure that updated information be provided to Crew Scheduling as flights are booked and/or updated

Ensure that all flight crew have checked in and/or been notified of their flight schedule in accordance with company policies

Possess the ability to make informed decisions without compromising internal policies/procedures

Demonstrate understanding and knowledge of department policies/procedures as they relate to flight control and risk, ensuring that they are applied on a consistent and ongoing basis i.e. safety/security standards, on-time performance deadlines

Assist with crewing the aircraft as may be required from time to time by the Crew Scheduler

Provide flight following to all Perimeter’s flights (scheduled and charters). After hours as required

Maintain information, ensuring that AvAIO is updated and accurate in regards to times, delays, comments, flight numbers, etc.

Interpret available weather data to aid in the decision making to dispatch flights

Track all pilots, nurses, and ACP flight and duty times

Maintain consistent communication with MTCC regarding status of all medevac aircraft





Maintain the daily flight dispatch including preparation of the Operational Flight Plan and the flight watch function of the Type B operational control system of each Perimeter 705 flight, as per company policies

Ensure that all aspects of the Company Operations Manual are followed relating to “Type B” Operational control

Responsible for the creation and distribution of all client invoices

Perform additional duties as assigned Minimum Education, Experience and Certifications High school diploma or General Education Degree (GED) equivalent Prior experience in operations and/or flight coordination preferred but not required

Minimum 21 years of age

Successful completion of Transport Canada Exams (FD Ops and FD Met)Canadian Radio License (Aeronautical) preferred but not required

Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations

Ability to read and interpret aviation weather (NAV Canada) an asset

Solid customer service experience considered an asset

Previous experience with Airline Management Software (AvAIO computer system preferred)

Indigenous and Cultural Awareness Training considered an asset Working Conditions Physically able to perform all listed job duties Travel by aircraft and other means as required by role

Manual dexterity required to use desktop computer and telephoneModified work agreement (7 on/7 off)Work performed primarily in an office environment

Be able to work outside of public transit hours

Physical location of this position is only accessible via flight of stairs

📌 Medevac Dispatcher (Winnipeg)
🏢 Perimeter Aviation
📍 Winnipeg