Medical Equipment & Rehab Supplies Sales Associate

- Drive inside sales growth through inbound inquiries, outbound calls, email outreach, lead generation, and proactive follow-up to convert opportunities into revenue.
- Build and maintain strong relationships with clients, caregivers, occupational therapists (OTs), physiotherapists, healthcare professionals, referral sources, and community partners.
- Assess customer needs and recommend appropriate mobility, accessibility, and home safety products that improve independence and quality of life.
- Prepare quotations, proposals, and product recommendations, following up consistently to improve conversion rates, generate repeat business, and achieve sales targets.
- Deliver professional product presentations, demonstrations, and educational sessions to clients and healthcare professionals, clearly communicating product features, benefits, and applications.
- Coordinate equipment orders, deliveries, installations, rentals, repairs, and service requests with internal service, logistics, inventory, and branch operations teams to ensure timely fulfilment.
- Use CRM tools to manage leads, track sales opportunities, document customer interactions, maintain accurate records, schedule follow-ups, and monitor pipeline performance.




- Monitor quotations, outstanding orders, and service requests, proactively communicating updates and resolving issues to ensure a seamless customer experience.
- Maintain professional showroom and merchandising standards, ensuring products are properly displayed, labelled, priced, stocked, and ready for customer demonstrations.
- Identify cross-selling, upselling, promotional, and merchandising opportunities to increase product awareness, customer engagement, and overall sales performance.
- Collaborate with branch management, outside sales representatives, technicians, and internal teams to support revenue growth, operational efficiency, and customer satisfaction.
- Maintain robust product knowledge, stay informed about new equipment and industry developments, and participate in ongoing training to strengthen sales effectiveness.
- Take accountability for sales targets, customer follow-up, CRM accuracy, quotation conversion, service coordination, and maintaining high standards of professionalism and customer care.

Pay: From $25.00 per hour Expected hours: 35.0 – 45.0 per week

Benefits

- Extended health care

Work Location: In person

📌 Medical Equipment and Rehab Supplies Sales Representative (Surrey)
🏢 Canadian Medical Equipment and Rehab Supplies
📍 Surrey