Medical Receptionist – Physiocare and Rehab

Location: Mississauga

Job Type: Part-time

Experience Required: Minimum 1 year in a medical setting

Physiocare and Rehab is a well-established multidisciplinary clinic with over 24 years of trusted service and a steady patient base. We are currently seeking a professional, motivated, and team-oriented Medical Receptionist to join our dynamic healthcare team.

About the Role

As the first point of contact for our patients, you will play a key role in ensuring a positive experience at our clinic. We're looking for someone who is patient-focused, organized, and thrives in a fast-paced environment.

Experience in a medical office is required, along with a working knowledge of extended health billing, MVA (Motor Vehicle Accident) claims, WSIB, and ideally the Universal Scheduling program.

Key Responsibilities

- Greet and assist patients in a friendly and professional manner
- Answer phone calls, relay messages, and follow up with patients
- Schedule and confirm appointments
- Verify and process insurance information and coverage
- Process payments and submit claims (electronically and manually)
- Maintain spreadsheets and manage daily clerical duties (filing, sorting mail, etc.)
- Support administrative operations and maintain patient confidentiality at all times

Qualifications





- Minimum 1 year of experience as a Medical Receptionist (preferred)
- Ontario Secondary School Diploma or higher
- Strong working knowledge of insurance billing, including:
- Extended Health (EHC)
- WSIB and MVA claims
- Familiarity with Telus Health Portal, Provider Connect, Blue Cross, and Claims Exchange (preferred)
- Proficiency in Microsoft Office
- Experience using Universal Scheduling software (preferred)

Skills and Attributes

- Reliable, punctual, and flexible
- Excellent verbal and written communication skills
- Able to multitask and prioritize in a rapid-paced environment
- Detail-oriented and highly organized
- Works well independently and as part of a team
- Ability to meet tight deadlines and handle repetitive tasks

Languages

- English (spoken and written fluency required)

If you're enthusiastic about patient care and have the skills to contribute to a collaborative clinical environment, we’d love to hear from you! Apply now and join a supportive team dedicated to helping people feel better and move better every day.

Job Type: Permanent

Pay: $18.00-$21.00 per hour

Benefits

- On-site parking

Experience:
- working in a Physiotherapy clinic: 1 year (preferred)
- Universal Scheduling: 1 year (preferred)

Work Location: In person

📌 Medical Office Administrator (Mississauga)
🏢 PhysioCare u0026 Rehab
📍 Mississauga