At La Senza, we celebrate confidence, community, and creativity. Our stores are collaborative spaces where we empower women, customers, and teammates to feel amazing in their own skin. You'll join a high-energy team, learn fast, lead boldly, and have fun doing it.

As Store

Manager, you are the brand ambassador and business leader of your store. You inspire, coach, and develop a high-performing team that delivers exceptional customer experiences and drives sustainable, profitable growth. Lead all aspects of store operations to achieve or exceed sales, profitability, and customer experience goals.

Create a store culture that celebrates confidence, inclusion, and exceptional service; Own the full talent lifecycle - recruiting, hiring, onboarding, assessment, training, retention, and career development to build a high-performing and engaged team. Plan and facilitate leadership meetings to communicate business priorities and ensure consistent alignment across all store roles. Coach, develop, and retain leaders and associates through ongoing feedback, recognition, and succession planning.

Partner with your Co-Manager and leadership team to assign Customer Sales Lead (CSL) segments, working shifts, and daily priorities. Observe and engage customers directly on the sales floor to model selling behaviors and drive loyalty. Manage associate relations with fairness and consistency; Analyze business performance, identify trends, and leverage insights from KPIs and customer feedback to implement impactful business actions.

Create and communicate SMART Taction plans that drive store sales, profitability, and associate engagement. Oversee replenishment and ensure the sales floor is fully stocked,



abundant, and visually compelling. Support and execute the physical inventory process and develop strategies to reduce shrink.

Enforce all company policies, procedures, and compliance requirements. Manage and reinforce all activities related to providing a safe and compliant working setting in accordance with company policies and provincial legislation. Maintain a clean, safe, and well-maintained store that meets all health, safety, and maintenance standards.

Proven retail leadership experience, ideally in a high-volume or fashion-driven environment. Demonstrated success in driving sales results and developing high-performing teams. Strong business acumen and analytical thinking-you turn data into action.

Ability to manage multiple priorities in a fast-paced, ever-changing environment. Flexibility to work a retail schedule(days, evenings, weekends, holidays). Proficiency with retail tools and systems(HR Cloud, Zipline, Workday) an asset.

How we'll support you ~ Competitive base salary, and comprehensive benefits (health & wellness coverage for eligible employees). ~50% employee discount-share the confidence with your wardrobe. ~ Ongoing training ,leadership development, and advancement opportunities. ~ Lead with operational excellence, customer obsession, and a bias for action. Create a disciplined culture focused on flawless execution and strong customer connection. Demonstrate accountability for a safe working environment and model company policies.

Use performance tools to manage talent and address underperformance with speed and purpose. We celebrate diversity and are committed to creating an inclusive environment for all associates.

📌 Medical Storekeeper (Quebec City)
🏢 La Senza
📍 Quebec City