Bilingual Nurse Case ManagerApplylocations: Remote, Quebectime type: Full timeposted on: Posted Todayjob requisition id: R2610885Our team members are at the heart of everything we do. If you want to make a difference at the center of health, come join our creative company and help us improve the lives of people and animals everywhere. Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph; Act as a liaison between patients, families and health care providers related to medication access.

Address general inquiries regarding program services, disease states, or product related queries based on provided materials; Refer the patient to their healthcare providers for clinical questions beyond program materials; Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers; Collaborate with the reimbursement specialist and the physician to secure funding for their patient's therapies and explore alternative funding options; Ensure patient services are coordinated and tracked, according to KPI's,



resulting in expedited access to therapy; Participate in specialized training sessions for specific therapies provided by the pharmaceutical team; Attend pharmaceutical meetings, patient meetings, conferences, and work with patient associations and advocacy groups as needed ; Coordinate with health care providers, pharmacies and infusion/injection clinics for treatment logistics and issue resolution; Assist in the training process of new Nurse Case Managers and provide feedback on protocols, databases, processes and inter-departmental processes;* The Nurse Case Manager will also be assigned other duties and tasks as required from time to time. Education:*** A Diploma in health care or a related field, with a preference for Bachelor's degree* Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required.

Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields; Ideal candidates should be nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry;* Fluency in French and/or English may be required depending on program and geographic location.

📌 Nurse Care Manager (Quebec City)
🏢 AmerisourceBergen
📍 Quebec City