Omnichannel Operations Lead for E‑commerce (Toronto)

17 Oct

Colonial Group

Toronto

17 Oct

Colonial Group

Toronto

Roots is seeking an Operations Specialist, Omnichannel, to support the execution of our customer experience strategy across channels. You will track KPIs and work closely with cross-functional partners to continually improve these metrics through training, technology, and processes. The role covers omnichannel operations, including digital order fulfillment, payments, gift cards, store support, customer reviews, and special projects.

📌 Omnichannel Operations Lead for E‑commerce (Toronto)
🏢 Colonial Group
📍 Toronto

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