VIMALIFE is redefining what a fitness club can be - modern, elegant, and rooted in excellence. Located in the heart of Leslieville, our premium facility offers a premium training experience backed by science, community, and high-touch service.

We’re looking for a polished, personable, and proactive Front Desk Associates (VIMACONCIERGE) to be the first impression for every member and guest who walks through our doors.

Role Overview

As a VIMACONCIERGE at VIMALIFE, you are the heartbeat of the member experience -from warm welcomes to seamless support. You’ll create a concierge-level environment where clients feel known, supported, and inspired every time they visit.

Key Responsibilities

- Greet members and guests with enthusiasm, professionalism, and attentiveness
- Manage check-ins, bookings, memberships, and point-of-sale transactions
- Respond to in-person, phone, and email inquiries with clarity and care
- Support daily opening and closing procedures, ensuring the facility is spotless and inviting
- Assist with current member onboarding and studio tours
- Coordinate with trainers, managers, and cleaning staff to ensure smooth day-to-day operations
- Maintain a thorough knowledge of all services, offerings, promotions, and studio policies
- Help uphold the premium aesthetic and culture of the brand
- Conduct opening, mid-shift, and/or closing walk-throughs of the entire club, ensuring facility is well-ordered,



stocked and maintained
- Handle client feedback or issues with poise and escalate when needed
- Laundry, folding and stocking towels, and general cleaning (wiping surfaces, sweeping) of areas of the club

What We’re Looking For

- 1+ year experience in front-of-house, hospitality, customer service, or retail (luxury or wellness industry experience is a plus)
- Exceptional communication, organization, and multitasking abilities
- A polished, warm, and engaging demeanor
- Passion for health, fitness, and providing world-class service
- Comfortable working in a fast-paced, high-touch environment
- Tech-savvy and familiar with scheduling, CRM, or POS systems
- Punctual, reliable, and solutions-oriented
- Ability to lift 45+ pounds
- Weekend availability is required

Perks & Benefits

- Complimentary VIMALIFE membership
- Opportunities for advancement in a growing premium fitness brand
- Work in a beautiful, inspiring space with a high-performing team

Pay: $18.00-$20.00 per hour

Benefits

- Versatile schedule
- On-site parking

Application question(s):
- We are looking for someone for 1-2 shifts (12-14 hours per week) with the ability to work at least one weekend day being required for this role. Are you available on the weekends?

Experience:
- Customer service: 1 year (required)

Work Location: In person

📌 Part-Time Front Desk Associate (VIMACONCIERGE) (Toronto)
🏢 VIMALIFE
📍 Toronto