At Water Superstore, we believe clean water is more than a product — it’s an essential part of a healthy lifestyle. Our mission is to make clean, quality water simple and accessible, helping our customers make choices that support their health and well-being.

We take our work seriously, but we believe work should be enjoyable, too! As a family-owned business, we’re building a team that values connection, respect, continuous learning, and a shared passion for helping people feel their best.

If you enjoy connecting with people, learning current things, and being part of a positive, supportive team, we’d love to meet you!

Your Role:

As a Sales Associate, you’ll be an key part of our customers’ clean-water journey. You’ll help customers find the right products and solutions for their needs, share your knowledge about water quality and hydration, and create a welcoming experience every time they visit.

You don’t need to be a water expert when you start — we’ll provide the training and support you need to grow your knowledge and confidence.

Why You’ll Love Working With Us

- A Supportive Team Environment: Work alongside people who value respect, teamwork, open communication, and helping one another succeed.
- Flexible Scheduling: We understand the importance of work-life balance and strive to accommodate scheduling needs whenever possible.
- Learning & Development: Build your knowledge of water quality, filtration, hydration, and wellness through hands-on training and ongoing learning opportunities.
- Employee Discounts: Enjoy special pricing on our water products and solutions.
- Opportunities to Grow:



We’re a growing family business with big goals, and we’re excited to support team members who want to develop their skills and take on new challenges.

- Purpose-Driven Work: Help customers make informed choices about the water they drink and the role it plays in their everyday well-being.

What You’ll Be Doing Customer Experience & Sales

- Welcome customers and provide friendly, knowledgeable service in-store and through our drive-thru. (must be able to lift 50 pound water bottles througout the day)
- Help customers understand our water products, filtration systems, and services, recommending solutions that fit their needs.
- Build lasting customer relationships through genuine connection, trust, and helpful advice.
- Process point-of-sale transactions accurately and efficiently.
- Work toward individual and team sales goals while keeping customer needs at the heart of every interaction.
- Book customer appointments for sales consultations and service visits.

Retail Operations

- Opening and closing the retail store.
- Receive shipments, manage inventory, and help keep products organized and stocked.
- Maintain attractive product displays and merchandising throughout the store.
- Keep the retail space clean, organized,



and welcoming for customers and team members.
- Assist with drive-thru service, including handling and lifting water bottles weighing up to 50 lbs.

What You’ll Bring to the Team

- A friendly, approachable personality and a genuine interest in helping people.
- Strong communication skills and a natural ability to build customer relationships.
- A customer-first mindset and an interest in sales and wellness.
- A positive, dependable, and team-oriented attitude.
- The ability to stay organized, adapt to changing priorities, and work comfortably in a fast-paced environment.
- A willingness to learn about water quality, filtration, and our products.
- The ability to meet the physical requirements of the role, including lifting and handling water bottles weighing up to 50 lbs.
- A high school diploma or equivalent (O.S.S.D. or above).
- At least two years of sales and/or customer service experience.

At Water Superstore, we’re passionate about clean water, customer wellness, and creating a workplace where people feel valued and supported. If you’re looking for a role where you can learn, connect with people, contribute to a growing local business, and have a little fun along the way, we encourage you to apply!

Job Types: Part-time, Permanent

Pay: $18.25 per hour

Benefits

- In office parking
- Store discount

Work days:
- Weekends as needed

Application question(s):
- Can you lift 50 pound water bottles?

Experience:
- Sales: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person

📌 Part Time Sales Associate (St. Catharines)
🏢 Water Superstore
📍 St. Catharines