Job Title: Service Manager – New Branch Launch (Mississauga, ON)

Job Type: Full-time

About Us

Ventura Pest Solutions is expanding pest control operations into the GTA, bringing a fast-growing, people-first approach to the industry. We’re looking for an experienced, hands-on Service Manager to launch our Mississauga, ON branch, deliver outstanding service in the field, and build and lead our technician team as the branch grows.

Job Summary

This is a hands-on role. You’ll start as the branch’s service manager and initially its only field technician, delivering services yourself while setting up the routes, processes, and quality standards for the branch. As the branch grows, you’ll recruit and train a technician team and move into a full service management role leading it. You’ll also serve as the branch’s licensed exterminator in charge, with full ownership over how the team, routes, and service standards get built.

Responsibilities

Starting day one (hands-on field work):

- Perform pest control services in the field as the branch’s lead technician, delivering high-quality work and an outstanding customer experience
- Complete accurate service records and work orders for every job in line with the Ontario Pesticides Act and O. Reg. 63/09
- Safely handle, store, and transport pesticides, including vehicle, storage, and signage requirements
- Maintain service equipment and the branch vehicle
- Serve as the branch’s licensed exterminator in charge, on-site every business day, and be named as such with the Ministry of the Environment, Conservation and Parks (MECP)
- Handle customer questions and escalations on site

As the team grows:

- Recruit, train, and develop technicians; conduct ride-alongs and quality checks
- Supervise technicians and trainees in line with the Pesticides Act, including reviewing and signing work orders and providing direct supervision where required
- Manage day-to-day scheduling, routing, and dispatch
- Monitor and improve service quality, customer retention, and technician performance metrics




- Manage inventory, equipment, and fleet maintenance for the branch
- Collaborate with sales and leadership on branch growth strategy and staffing needs
- Track and report on KPIs including route density, callback rates, and customer satisfaction

Qualifications

- Valid Ontario Exterminator Licence, Structural class (required)
- Willingness to be named as the branch’s licensed exterminator in charge on the company’s operator licence application
- 2+ years of hands-on pest control technician experience, including lead technician, supervisory, or service manager experience (required)
- Valid Ontario driver’s licence (Class G) with a clean driving record
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Comfortable working independently in a fast-paced, early-stage setting
- Ability to perform physical field work, including lifting equipment and chemical containers and working outdoors in varying weather

Preferred

- Mosquito/Biting Flies class on the Ontario Exterminator Licence
- Termite class on the Ontario Exterminator Licence
- Experience supervising technicians as a licensed exterminator

What We Offer

- Start hands-on in the field and grow into leading the team as the branch scales, with full ownership over how the routes and service standards get built
- Base salary of $40,000–$60,000 CAD per year, plus a performance bonus structure tied to branch growth (specific structure to be shared during the interview process)
- Direct earning upside as the branch scales. This role’s compensation grows alongside what you build here
- The rare chance to be the founding Service Manager of a new market,



with your fingerprints on everything from day one
- Career growth potential within a rapidly expanding company, with this branch’s success as your direct track record

Next Steps

- Application review. We review applications using AI-assisted screening, as noted below.
- Interviews. Shortlisted candidates are invited to interview, a mix of online and in person. Please be prepared to share your Ontario Exterminator Licence class(es) and licence number during your interview.
- Licence verification. After the interview, and before any offer, we’ll verify that your licence is current and in good standing.
- Decision. If you’re interviewed, we’ll let you know whether a hiring decision has been made within 45 days of your final interview.

License/Certification:

- Ontario Exterminator Licence, Structural class (Required)

Vacancy Status: This posting is for a new position, not an existing vacancy. Use of AI in Hiring: We use artificial intelligence to screen and assess applications for this role. All final hiring decisions are made by our team.

Equal Opportunity & Accommodation

Ventura Pest Solutions is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability. Accommodations are available on request for candidates taking part in any stage of the recruitment process.

Work Location: In person

Pay: $40,000.00-$60,000.00 per year

Experience

- Pest Control/Exterminator: 1 year (required)

Licence/Certification:
- Ontario Exterminator License, Structural Class (required)
- G Class Drivers License with a Clean Record (required)
- Mosquito/Biting Flies Class on the ON Exterminator License (preferred)
- Termite Class on the ON Exterminator License (preferred)

Work Location: In person

📌 Pest Control Service Manager (Mississauga)
🏢 Ventura Pest Solutions
📍 Mississauga