Airbnb is seeking a CS Specialist, Premium Support in Canada to deliver end-to-end customer service to guests and hosts, including the Luxury segment. The role requires strong communication in English and French, a hospitality mindset, and the ability to handle high-volume, high-quality interactions across channels.
Based in Canada, you will join a quick-paced team, be on-call for evenings and weekends, and have opportunities to move across teams as business needs evolve.
📌 Premium Support Specialist - Luxury Guest Care (EN/FR) (Ottawa)
🏢 Airbnb
📍 Ottawa
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