At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy.

Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work.

Expedia

Group B2B connects partners across the travel industry to our leading technology, supply, and services – helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world. In this role, you'll serve as the Expedia Group subject matter expert for B2B Cruise, acting as the key point of contact for new partner onboarding, supporting day‐to‐day operational needs, partner‐specific requests, and providing ongoing support.

You'll work across internal teams and external partners to ensure successful launches, manage platform configuration and enhancements, conduct testing and troubleshooting, and identify improvement opportunities. This is a fast‐moving, hands‐on role requiring strong program management skills, collaboration abilities, platform administration experience, and business acumen. Serve as the subject matter expert and primary point of contact for the B2B Cruise platform and offering, ensuring stakeholders understand capabilities, opportunities, and strategic direction.

Support end‐to‐end B2B Cruise partner onboarding,



managing third‐party platform setup, custom branding, configuration, and testing to ensure successful launches for new and existing partners. Drive cross‐functional alignment across internal teams (Account Management, Business Development, Marketing, Call Center Operations) to build platform knowledge and identify growth opportunities within the B2B cruise offering.

Support Business

Development efforts by providing cruise expertise, competitive positioning, sales materials, and technical support to enable effective partner engagement and expansion. Manage day‐to‐day B2B Cruise operations and escalations, troubleshooting platform issues, resolving partner concerns, and coordinating across internal teams and third‐party partners. Manage feedback loops with partners and internal stakeholders; provide regular status updates and report on key metrics including partner adoption, transaction volume, and platform data integrity.

Partner with technology providers to plan platform roadmaps, manage system integrations, and drive feature rollouts that support B2B partner growth and cruise booking goals. 5-7 years experience in program management, program support, product management. ~ Solid interpersonal skills including cross‐functional team collaboration and service oriented. ~ Expertise in problem‐solving, project coordination, planning, process development, and improvement skills. ~ Highly organized with strong attention to detail and data acumen. ~ Relocation support not available for this role.



Employees in this role have the potential to increase their pay up to $117,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Expedia

Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership.

Expedia

Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at com, and Vrbo – along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in recent ways and build lasting connections. com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia GroupTM Media Solutions, Expedia Local Expert®, CarRentals.Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

📌 Program Manager,B Cruise (Vancouver)
🏢 Expedia
📍 Vancouver