POSITION SUMMARY The Program & Volunteer Coordinator is the welcoming first point of contact for NSSRC's members and volunteers. Reporting to the Centre Operations Manager, you will bring new volunteers into our programs, keep our membership and volunteer records accurate, and support the operations team with events, fundraising, and communications. This is an ongoing position, and we are seeking someone who wants to grow with us for the long term.

SCHEDULE

- In person Mondays, 10:00 am to 12:30 pm, at Amica Lions Gate
- In person Thursdays, 10:00 am to 2:00 pm, at North Shore Neighbourhood House
- Plan to arrive early and stay until members have been picked up

- Remaining hours are versatile and remote
- Occasional weekend events (e.g., wellness fairs, expos) and our annual fundraiser, Strides for Strokes, on the second Saturday of June. Weekend hours are paid at your regular rate.

KEY RESPONSIBILITIES

Volunteer and Member Support

- Welcome and orient new volunteers at in-person programs: introduce them to members, staff, and other volunteers; review hours, schedules, and required paperwork; and show them room set-up and how to support refreshments, art therapy, exercise therapy, and mobility aids

- Follow up with prospective volunteers referred to NSSRC, provide the necessary paperwork, and arrange a visit on a program day
- Train and support volunteers to help with programs and operations

- Assist members during programs and help with room set-up

Records and Administration
- Enter and maintain membership information, keeping records accurate and up to date

- Maintain the Volunteer List
- Attend staff and committee meetings
- Provide administrative support as needed

Operations Support




- Help conduct and assess annual program evaluations

- Assist with fundraising and administrative duties
- Contribute to the newsletter and website

Events and Outreach
- Help plan and run Strides for Strokes

- Represent NSSRC at community events
- Give community presentations about NSSRC and stroke recovery

QUALIFICATIONS

Required

- Post-secondary diploma in a health care related field, or an equivalent combination of education and experience

- Minimum 2 years of experience in program coordination, service development, and delivery
- Strong interpersonal and communication skills, and enjoys working with people
- Excellent administrative, leadership, and organizational skills

- Ability to work independently and adapt to daily challenges
- Working knowledge of Microsoft Office (Word and Excel)
- Recent Criminal Record Check with Vulnerable Sector Screening

- Valid Community First Aid Certificate, or willingness to obtain one within a set time frame (can be covered through our professional development fund)

Preferred
- Completion of a therapeutic recreation aide program

- Experience working with adults with a disability
- Knowledge of stroke and stroke recovery
- Familiarity with North Shore community organizations
- Experience with fundraising or grant applications

- Lived experience of stroke or disability, personal or as a family member or caregiver.



Applicants with lived experience are warmly encouraged to apply.

COMPENSATION AND BENEFITS

- $26.00 to $29.00 per hour, based on experience
- Vacation pay and paid sick time per BC standards

- Health spending account

- Professional development fund

- 3-month probation period

ABOUT NSSRC The North Shore Stroke Recovery Centre (NSSRC) is a not-for-profit charity that has supported North Shore residents impacted by stroke since 1974.

Our vision is a community without barriers for survivors of stroke. Our mission is to maximize the quality of life for those impacted by stroke through accessible programming, peer support, and healthcare partnerships. We support physical, social, and emotional recovery in a welcoming space where members build friendships with peers.

We also connect members with community resources and offer caregivers respite time. Our core programs include exercise, yoga, art therapy, music therapy, and a conversation group. We also provide outreach at Lions Gate Hospital.

HOW TO APPLY

Please email your resume and a brief note about your interest in this role to [email protected]. Applications are reviewed as they are received, and we hope to fill the position by December. We thank all applicants; only those shortlisted for an interview will be contacted.

NSSRC is committed to an inclusive and accessible workplace and welcomes applicants of all backgrounds. If you require accommodation at any stage of the hiring process, please contact [email protected].

Pay: $26.00-$29.00 per hour

Expected hours: 10.0 – 16.0 per week

Benefits

- Casual dress

Work Location: Hybrid remote in North Vancouver, BC V7L 1C4

📌 PROGRAM & VOLUNTEER COORDINATOR (PART-TIME) (North Vancouver)
🏢 North Shore Stroke Recovery Centre
📍 North Vancouver