The Flowlabs Receptionist will be responsible for administrative and logistics functions necessary for the smooth operations of Flowlabs. This position requires a combination of office administration and customer service, to ensure efficient operations while providing a welcoming and skilled environment for patients and staff.

Responsibilities of Flowlabs Receptionist:

o Maintaining dignity and respect for all patients o Greeting patients, answer and direct phone calls,

o As the primary point of contact for patients, provide excellent customer service o Developing knowledge and expertise with the Flowlabs Portal, SCA systems,



and registration to assist patients o Assist patients with booking appointments including cancellations and rebooking answering patient inquiries o Correcting and updating portal data o Front desk administration including faxing and receiving inquiries Supporting laboratory staff as required o Timely follow-up, correction and re-submission of errors o Assisting patients with on-line payment processing o Maintaining a clean. tidy, and organized workspace o Ensuring patient confidentiality and accuracy of documentation, ensuring all confidential information is maintained in a secure fashion o Collaborate with all Flowlabs staff to ensure seamless patient care o Aiding in creation of mail in devices and sample kits o Managing in and out courier services

Pay: $23.00 per hour

Expected hours: 37.5 per week

Benefits

- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match

Language:
- English (required)

Location:
- Toronto, ON M5G 1N8 (preferred)

Work Location: In person

📌 Receptionist (Toronto)
🏢 Men's Health Institute
📍 Toronto