Overview MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. We are looking for driven Remote Call Centre Sales Agents to join our virtual sales team.

This role is ideal for individuals who are persuasive, energetic, and passionate about helping customers find the right solutions all while working from home. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Responsibilities

Key Responsibilities

Conduct outbound and/or inbound calls to promote products and services. Identify customer needs and recommend suitable solutions.



Close sales and meet or exceed performance targets. Maintain accurate records of customer interactions and transactions. Provide excellent customer service throughout the sales process.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older.

High school diploma or equivalent required. Previous sales or call center experience preferred. Robust communication, negotiation, and interpersonal skills. Self-motivated and goal-oriented. Ability to work independently in a remote setting.

Reliable internet connection and a quiet workspace.

📌 Remote Call Centre Sales Agent (New Brunswick)
🏢 MCI Careers
📍 New Brunswick