Overview MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. We are seeking motivated Remote Outbound Call Center Representatives to engage with customers and prospects through outbound calls.

This role is ideal for individuals who are persuasive, goal-oriented, and enjoy connecting with people from a home-based setting. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Responsibilities

Key Responsibilities

Make outbound calls to existing and potential customers. Promote products, services, or special offers.



Qualify leads and schedule follow-ups as needed. Maintain accurate records of calls and customer interactions. Meet or exceed daily call and conversion targets.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older.

High school diploma or equivalent required. Previous outbound sales or call center experience preferred. Strong communication and negotiation skills. Self-motivated and results-driven. Ability to work independently in a remote setting.

Reliable internet connection and a quiet workspace.

📌 Remote Outbound Call Center Representative (New Brunswick)
🏢 MCI Careers
📍 New Brunswick