Become part of V2 Cloud's mission as a Remote Tech Support Specialist. Bring your technical troubleshooting skills to empower users with our seamless virtual desktop solutions. V2 Cloud is seeking a dedicated Tech Support Specialist with 2–3 years of experience in a technical support or helpdesk role.

Your primary responsibilities will include troubleshooting technical issues, guiding customers through resolutions, and providing excellent support. You'll work in a fully remote environment, utilizing tools like AI for efficiency and collaborating closely with different teams. Troubleshoot and resolve technical issues for users Deliver prompt and friendly support to customers Assist in refining self-help documentation and Knowledge Base resources 2–3 years in a technical support or helpdesk role ~ Hands-on experience with helpdesk platforms like Zendesk ~ Excellent command of English for explicit communication Use your technical expertise to enhance user experiences and support V2 Cloud's mission.

📌 Remote Tech Support Specialist atCloud (Toronto)
🏢 PeopleForce
📍 Toronto