- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
Responsibilities
Tasks
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Maintain accurate records
- Study and determine selling features of products and services
Additional information
Security and safety
- Basic security clearance
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
- Accurate
Benefits
Health advantages
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- As per collective agreement
- Group insurance benefits
- Life insurance
Other Perks
- Free parking available
- On-site amenities
- On-site housing options
- Other benefits
📌 reservations clerk - hotel (Harrison Hot Springs)
🏢 Harrison Hot Springs Resort
📍 Harrison Hot Springs
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