Tuff Collection (www.thetuffcollection.com) is a Vancouver-based brand built on the belief that confidence should not come at a cost, and that women deserve clothing that feels elevated, enduring, and attainable.

Job Summary

We are looking for a friendly, enthusiastic, and customer-focused Sales Associate to join our team. The ideal candidate enjoys fashion, has strong communication skills, and is passionate about providing excellent customer service while creating a welcoming shopping experience.

Duties

- Greet customers warmly and assist them with product selection, sizing, and styling recommendations.
- Provide exceptional customer service and build positive relationships with customers.
- Maintain an organized, clean, and visually appealing sales floor.
- Process sales transactions, returns, and exchanges accurately using the POS system.
- Restock merchandise and maintain proper product displays.
- Assist with inventory management, stock replenishment, and shipment processing.
- Stay informed about current promotions, new arrivals, and product features.




- Work collaboratively with team members to achieve sales targets and store goals.
- Follow store policies and loss-prevention procedures.

Requirements

- Previous retail or customer service experience is an asset.
- Strong communication and interpersonal skills.
- Friendly, approachable, and skilled attitude.
- Interest in fashion, apparel, and current trends.
- Ability to work in a fast-paced retail environment.
- Reliable, punctual, and detail-oriented.
- Flexible availability, including evenings, weekends, and holidays as required.

Join us as a Sales Associate and play an important role in bringing the Tuff Collection experience to life in our first in-person store. This is an exciting opportunity to grow with a Vancouver-based brand, help shape our retail presence, and make a meaningful impact as we build our community. Pay: $19.00-$22.00 per hour

Benefits

- On-site parking
- Store discount

Work Location: In person

📌 Retail Sales Associate (Vancouver)
🏢 True North Apparel
📍 Vancouver