Elevate guest experiences as a Rooms Operations Manager with The Westin Ottawa. Lead housekeeping, front office, and engineering departments to enhance satisfaction and financial performance.

This full-time management role focuses on the execution of operations across key areas. You will drive team performance, maximize guest satisfaction, and uphold industry standards. Your leadership will foster a motivated and empowered environment that prioritizes service excellence and employee engagement.

Key Responsibilities

- Oversee daily operations in rooms and related departments
- Monitor compliance to service standards and procedures
- Analyze guest satisfaction results for continuous improvement
- Lead by example, demonstrating enthusiasm and professionalism
- Develop game plans to address team and guest needs

Requirements:
- High school diploma or GED with 4 years of experience
- 2-year degree in hospitality or related field preferred
- Proven leadership and motivational skills
- Solid customer service and communication abilities
- Detail-oriented with a focus on operational excellence

Lead team strategies and enhance guest experiences at The Westin Ottawa.

📌 Rooms Operations Manager at The Westin Ottawa (Quebec City)
🏢 Westin Hotels u0026 Resorts
📍 Quebec City