Job Title: Sales and Operations Manager, Mobility Solutions

Location: Toronto, Ontario (on site, with field visits to client homes). Valid G licence required.

Job Type: Full time, permanent

Compensation: $60,000 base salary, $80,000 on target earnings (base plus performance based commission)

About the Role A well established mobility and accessibility company is hiring a Sales and Operations Manager to own revenue, margin and day to day delivery across our product lines. You will sell and lead. The portfolio includes stairlifts, vertical platform lifts, ramps and home elevators, with home elevators a growing and significant part of the business. You will lead a small team and work closely with the owner, who stays involved in larger strategic decisions.

What You Will Do

Sales and revenue

- Run in home consultations with seniors, families and caregivers, and recommend the right solution for their needs
- Prepare accurate quotes, protect margin, and close orders
- Manage your own pipeline, follow up consistently, and keep the CRM current
- Own a dedicated pipeline for home elevators, including site assessments, feasibility checks, vendor coordination, permits and milestone billing

Team leadership

- Lead a Customer Care Manager and a Mobility Specialist (installer) day to day
- Run weekly one on ones, set clear targets, coach, and document performance
- Coordinate scheduling between consultations, installations and service calls
- Recommend hires and performance decisions to the owner

Business operations

- Build and maintain relationships with referral partners such as occupational therapists, builders, realtors and community organizations
- Oversee inventory, ordering and warehouse organization
- Manage invoicing, deposits,



milestone payments and collections
- Report weekly on revenue, margin, conversion and pipeline, and give feedback on lead quality

What You Bring

- A BBA or business diploma is preferred, and an MBA is an asset
- 3 or more years in consultative sales, ideally in home improvement, healthcare equipment, accessibility, construction or another high ticket, in home sales environment
- Experience leading, coaching or supervising others, or a clear readiness to step into people management
- Valid Ontario G driver's licence and a clean driving record (required for client visits)
- Comfort working with homeowners, families, contractors and vendors
- Strong follow up discipline and comfort with CRM tools and basic reporting
- Ability to read drawings or work with contractors, or a willingness to learn quickly
- Strong written and verbal communication

Nice to Have

- Experience selling home elevators, lifts, or other long cycle, high value products
- Experience managing inventory, accounts receivable or vendor relationships
- Familiarity with Ontario permit and regulatory processes for building modifications

What We Offer

- $60,000 base salary with $80,000 on target earnings
- Direct access to ownership and real influence over how the business runs
- A defined path to grow as the business expands
- A meaningful product that helps people stay safely and independently in their homes

How to Apply Submit your resume and a short note about a sale or team result you are proud of through Indeed. We thank all applicants, and only those selected for an interview will be contacted.

Pay: $60,000.00-$80,000.00 per year

Benefits

- Casual dress
- Commuter benefits
- Mileage reimbursement
- In office parking
- Paid time off

Work Location: In person

📌 Sales and Operations Manager, Mobility Solutions (Toronto)
🏢 CLL Group
📍 Toronto