Salesforce Business System Analyst

Location: Toronto, ON

Work Model: Hybrid (2 days per week in-person at Toronto office preferred)

Skills: Business Analysis, Agile Way of Working, Salesforce

Experience Required: 8–10 Years

Detailed

- 10+ years of overall IT experience, with strong experience as a Salesforce Business Analyst in enterprise-scale implementations.

- Strong Salesforce development background, with the ability to bridge business requirements and technical solution design.

- Hands-on experience with Salesforce Lightning, Aura Components, and Apex development and customization.

- Strong experience in requirements gathering, business analysis, user stories, functional specifications, process flows, and acceptance criteria.

- Work closely with business stakeholders, product owners, architects, developers, and QA teams to translate business needs into scalable Salesforce solutions.

- Strong understanding of Salesforce configuration, customization, data models, workflows, integrations, and application architecture.

- Experience with Agile/Scrum delivery, including backlog refinement, sprint planning,



UAT support, defect analysis, and production implementation.

- Experience with Salesforce Financial Services Cloud (FSC) and/or banking and financial services domain.

Top 3 Required Skills

1. Salesforce Business Analysis with solid requirements gathering, user stories, functional specifications, and stakeholder management experience.

2. Salesforce Development Background with hands-on experience in Lightning, Aura Components, and Apex along with Salesforce Financial Services Cloud (FSC) experience.

3. 10+ years of IT/Salesforce experience, with the ability to bridge business requirements and technical solution design.

Top 3 Preferred Skills

1. Banking / Financial Services domain experience.

2. Agile/Scrum delivery experience, including backlog refinement, UAT, defect analysis, and production implementation.

3. Salesforce Certifications.

Education Requirements

- Bachelor’s or master’s degree in computer applications or engineering.

📌 Salesforce Business Systems Analyst - FSC (Toronto)
🏢 Astra North Infoteck
📍 Toronto