Senior Operations (Rink & Facility) Attendant

Cardel Rec South | Calgary, AB (Shawnessy)

Full-time, 40 hours per week (four 10-hour shifts)

About SFCRA The South Fish Creek Recreation Association (SFCRA) is a not-for-profit organization that operates Cardel Rec South—a busy, community-focused facility in Shawnessy offering ice arenas, gymnasiums, rental rooms, and a wide range of recreation programs. We’re proud partners in the South Fish Creek Complex, which brings together recreation, education, and library services under one roof.

About the role

Cardel Rec South is looking for a Senior Operations Attendant to help keep our facility safe, clean, and welcoming. Your day-to-day is hands-on: running and maintaining equipment like the ice re-surfacer and edger, keeping the building in great shape, and looking after our guests. As one of our most experienced operators on shift, you’ll also step into a leadership role whenever a manager or supervisor isn’t on site.

We welcome applications from both current team members and external candidates.

Schedule

Shifts are typically Wednesday to Sunday, afternoons and evenings, 10 hours per shift, with occasional exceptions. You must be available and able to work these days and times.

What you’ll do

Main duties (the core of the job)

- Operate and maintain facility equipment, including the ice re-surfacer, ice edger, and power and hand tools
- Carry out building and mechanical preventative maintenance on schedule
- Keep accurate records as directed by the Operations team
- Set up and tear down program and meeting rooms for scheduled activities and events
- Handle regular cleaning and janitorial duties
- Provide friendly, high-quality service to guests and colleagues

Additional duties (required when management is not on site)

- Act as primary point of contact for the facility, including responding to public inquiries and carrying the lead cell phone when needed




- Lead staff and patrons through emergency and evacuation procedures, and champion safety policies
- Guide and support Facilities, Operations, and Guest Services staff during shifts, and help train new employees
- Troubleshoot issues as they come up and coordinate with other department leads
- Oversee the quality of ice maintenance and cleaning
- Complete lock-up at the end of shift
- Report to the Operations Manager and Supervisor on any shift, staff, customer, or facility matters when required

What we’re looking for

Required

- Arena or recreation facility experience and/or Arena Operator certification, including ice re-surfacing experience
- Valid Class 5 driver’s licence
- Clean criminal record check with vulnerable sector
- Excellent communication skills: able to read, write, and communicate professionally with the public and co-workers
- Strong time management and the ability to prioritize competing tasks
- Able to work independently as well as part of a team
- Confidence leading others and making good calls under pressure, including in emergencies
- Safety-conscious approach to everything you do
- Availability for shift work, typically Wednesday to Sunday afternoons and evenings

Physical requirements

- Able to lift or carry up to 50 lbs
- Able to walk long distances on even and uneven surfaces
- Able to work in a variety of climates, including extreme cold and warm weather

Assets

- Valid First Aid, CPR/AED, and WHMIS training

How to apply Submit your resume through Indeed. We thank all applicants, but only those selected for an interview will be contacted.

Pay: $25.00-$33.00 per hour

Expected hours: 40.0 per week

Advantages

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Wellness program

Application question(s):
- Are you available to work evenings & weekends?
- Are you legally able to work in Canada?

Work Location: In person

📌 Senior Operations Attendant (Calgary)
🏢 The Bench - Cardel Rec South
📍 Calgary