At Harris, we believe great people build great software. Our teams enjoy a supportive, award-winning culture, a casual and team-oriented workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long-term stability alongside entrepreneurial autonomy.

Architect, deploy, configure, and support cloud infrastructure on Azure, AWS, and other public clouds for high availability, performance, and security. Lead migration of on-premise customer environments to hosted cloud platforms, targeting completion milestones aligned with signed customer commitments and pipeline forecasts. Implement and maintain security measures including identity management, network segmentation, and compliance controls across cloud environments.

Configure secure integrations with external services (OAuth, Microsoft 365, GSuite, third‐party applications). Build toward a fully automated CI/CD pipeline for deployment and monitoring, reducing manual provisioning time by a measurable target (to be established within first 90 days). Create automation scripts (Python, Bash, PowerShell) to eliminate repetitive infrastructure tasks.

Technical

Support & Customer Engagement Serve as primary technical support liaison for hosted and on‐premise client environments, delivering resolution within defined SLAs. Diagnose and resolve complex customer infrastructure issues across server operating systems (Linux, Windows) and database platforms (SQL Server, MySQL, PostgreSQL, Oracle).



Document all customer requests, diagnostic steps, and resolutions thoroughly and consistently.

AI Strategy & Adoption Leverage AI-assisted coding tools (e.g., Build and maintain AI-enabled knowledge bases from existing company knowledge resources, supporting the BU's AI‐DLC Level 2/3 roadmap toward customer‐facing agents and adjacent software modules. Ensure responsible use of AI tools in all internal and customer‐facing contexts, specifically regarding data privacy, PII protection, and intellectual property. Identify and document at least 2 AI‐driven workflow improvements within the first 90 days, with estimated hours saved.

Provide priority assistance in containment and remediation during cybersecurity incidents. Perform general systems administration including installation, configuration, maintenance, system audits, backups, and patch management. Demonstrated proficiency with Azure and AWS cloud platforms, including environment architecture and deployment. ~ Experience with database platforms: Microsoft SQL Server, MySQL, PostgreSQL, and/or Oracle. ~ Strong knowledge of networking concepts and technologies. ~ Working proficiency across Linux and Windows server operating systems.



~ Demonstrated proficiency with AI prompting and working knowledge of LLMs, including when to use them and when not to, with specific attention to privacy and IP considerations. ~ Proven hands‐on experience architecting multi‐tenant or multi‐customer cloud environments.

Strong scripting skills in Python, Bash, and/or PowerShell. Familiarity with CI/CD pipeline design and DevOps practices. Cloud certifications (Azure, AWS) from tier‐one providers.

Experience in a customer‐facing technical support role with SLA accountability. Prior experience applying AI tools to infrastructure automation or knowledge management workflows. 75,000 - $85,000 CAD per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants who require a reasonable accommodation due to a disability may contact us by email at [email protected]. Notification of Employee Rights under Federal Labor Laws.

Recruitment

Process AI Use As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. AI does not make final hiring decisions.

📌 Senior Systems Administrator | Secret Clearance | Remote (Canada)
🏢 Harris Computer
📍 Canada