Largest Distributor of Wireless Voice, Data, and Video Solutions in North America ~As a Service Coordinator, you will be responsible for meeting customer expectations, some of which are quality, performance, timeliness, and effective communication. Wireless communication systems include complex radio systems for public safety and enterprise customers. The ideal candidate must have excellent communication skills, be organized, self-motivated, customer service driven, possess a willingness to learn and be reliable.

The Service

Coordinator will interface directly with the end customer, therefore, a professional attitude and effective communication are vital. Receive emergency and non-emergency calls and record all significant information. Receive and schedule resources for trouble calls and for service projects.

Use radio, phone or computer to send crews to appropriate locations. Enter data in computer system and maintain logs and record of calls, activities and other relevant information. Provide in route and follow up calls to customers as part of customer service.

Perform administrative and office clerical duties as assigned. Type 35 wpm, with experience in data entry. ~ Proficient in English (oral and written).



Bi-lingual in Spanish is a plus. ~ Must follow company procedures and assist with development and refining procedures as needed. ~ Must have computer skills and proficiency in Microsoft Excel, Word, and Outlook. ~ Must be able to work under pressure and independently, and be able to meet deadlines for delivering quality solutions in a timely manner. ~ We place high value in investing in the development of our team members and advancing your technical capabilities.

BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications. Medical, Dental, and Vision Insurance, including Family, and EFAP Virtual Healthcare Long-Term Disability Insurance Employee and Dependent Life Insurance Paid Vacation & Time Off Employee Referral Bonus In office parking We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law.

📌 Service Coordinator Toronto, ON
🏢 BearCom
📍 Toronto