Service Delivery Manager Business Unit: Aviation Services Career Area: Operations and Administration Location: Montréal, Quebec, CA Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Job Responsibilities: Conduct and manage daily operations to meet productivity targets and quality standards. Develop and implement streamlined processes to enhance efficiency. Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.

Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness. Foster a culture of teamwork, accountability,



and continuous improvement among team members. Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications: Post-secondary education or equivalent work experience. A minimum of 1-3 years of direct management experience. Strong leadership skills with a track record of building high-performing teams. Exceptional analytical and problem-solving abilities. Excellent communication and interpersonal skills. A strategic mindset with the ability to drive results in a dynamic workplace.

Employment Type: Permanent Accommodations are available upon request to support your participation during all stages of the recruitment process.

GardaWorld: Make the world a safer place GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment: Service Manager, Manager, Customer Service, Management

📌 Service Delivery Manager (Montreal)
🏢 GardaWorld
📍 Montreal