Drive service excellence as a Service Supervisor at Toromont Cat, located in the Thompson Branch. Focus on enhancing customer satisfaction through leadership and operational management.

In this full time, permanent role, you will oversee a team of technicians, ensuring they adhere to the highest industry standards. With a minimum of 3 years in a supervisory role, you'll facilitate continuous learning, safety, and improvement across service operations. Experience a rewarding environment while working with premium Caterpillar equipment.

Key Responsibilities

- Implement safety policies and promote healthy work practices
- Schedule and maximize productivity of service operations
- Train staff to exceed customer expectations
- Create service quotes and manage invoicing processes
- Identify service issues and initiate corrective actions

Requirements:
- A minimum of post-secondary education
- 3+ years in a supervisory capacity required
- Proficiency in handling service financial implications
- Strong focus on customer service and satisfaction
- Ability to encourage team collaboration for improvement

Elevate your career by leading a skilled team at Toromont Cat and ensuring top-tier service for customers.

📌 Service Supervisor Role at Toromont Cat (Thompson)
🏢 Toromont CAT
📍 Thompson