Drive strategic priorities as the Member Services Manager at Desjardins, enhancing sales support and client satisfaction. This role demands strong leadership and operational excellence. As a pivotal member of the management team, you will oversee business strategies while ensuring your department meets member needs effectively.
Your responsibilities will include coaching team members, implementing performance-driven plans, and promoting the Desjardins brand within the community. Focused on building long-term relationships, you'll develop talent and streamline service delivery.
Key Responsibilities: Support business strategy planning with management Ensure high-quality service and business relationships Implement plans that achieve targeted outcomes Lead team skill development and engagement initiatives Foster community ties while upholding cooperative values Requirements: Bachelor's degree or equivalent experience Minimum of four years in a related management role Required knowledge of French Proven skills in talent management and decision-making Robust focus on customer satisfaction and engagement Become a key player in managing relations and achieving sales support excellence at Desjardins.