Senior Insolvency Advisor - Complex Files Team We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt. And now, we're embarking on our next stage of transformation & significant growth.

To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals. If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help. Your primary responsibility as a Debt Solutions Manager is to speak with potential clients to help them resolve their financial situation through the services offered by Farber.

You will receive live call transfers from our Client Service Team and external referral sources and immediately speak to the potential client over telephone or video; Our clients are our main priority, and we work as a team to get them the help they need to build a financially positive future. Flexibility to work during and outside standard office hours is required. Work with a team of professionals that provide a boutique service offering for individuals with high income tax debt or high levels of unsecured debt.

Assisting with the negotiations of complex filings between a client and their respective creditors. Meeting and exceeding performance metrics and measurement benchmarks related to conversion rates. Creating a superior customer experience through engagement, listening, and understanding the needs of potential clients; Working closely with all support functions to ensure optimal employee and client journeys are accomplished.

Effective and ongoing communication with clients during the initial stages of an engagement to ensure successful enrollment into one of the Farber offerings. When applicable, prepare all necessary regulatory documents required to file either the bankruptcy or proposal.



Cultivating relationships with external referrals and lead sources and managing and liaising with these relationships.

Attending training, team meetings, and Farber events as required. Post-secondary degreeordiploma with a focus inSales,Business, Finance, or a related field ~Currently enrolled in or interest in enrolling in the Chartered Insolvency and Restructuring Skilled designation is an asset. ~ You are motivated to succeed while maintaining highly professional and ethical standards,high personal standards of integrity, honesty, empathy and trustworthiness. ~ Excellent time management skills to ensure clients' needs are being actively heard and met. ~ High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word) ~ Position: Senior Insolvency Advisor - Complex Files Team Preferably hybrid (GTA), open to remote across Canada Employment Type: Permanent/Fulltime Salary: $70,000-$80,000 + Bonus Flexible work model Vacation and wellness days Extended health and dental coverage, plus virtual doctor services Employee Assistance Program and mental health resources Company-matching retirement savings plan Financial support for professional development At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We're dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.

We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves. If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations,we encourage you to contact us at careers@farbergroup.

📌 Specialized Debt Solutions Manager - Insolvency Experience Required (Ottawa)
🏢 Farber Group
📍 Ottawa