Description The Opportunity

This Senior Specialist role is responsible for managing claims under various policies, including cyber liability, directors’ and officers’ liability, employment practices liability, and other miscellaneous professional liability policies, from initial investigation through to resolution. The position requires robust technical expertise and collaboration with key stakeholders across the business. The successful candidate will contribute to complex claim strategy and coverage discussions.

The ideal candidate is bilingual, holds an AMF Loss Adjuster (5A) License, and brings experience in Financial Lines claims.

What to Expect

- Conduct thorough coverage analysis, investigation, negotiation, and resolution for all claims with moderate supervision.
- Identify and coordinate all recovery opportunities and efforts.
- Retain, monitor, manage, and approve payments to outside counsel for routine litigation matters, actively using litigation management plans and budgets.
- Negotiate settlements and resolutions, both directly and through counsel,



considering liability, damages, and coverage.
- Engage all stakeholders in the effective management of a claim, including underwriting, reinsurance, actuarial, and senior leadership teams.

What You Bring

- University degree in any discipline, a two-year college diploma from a provincially recognized and funded community college, or a fully completed CIP designation.
- Must hold an AMF Loss Adjuster (5A) License.
- Must be bilingual in French and English.
- Minimum of 8-10 years of general claims handling experience.
- Preference will be given to candidates with Financial Lines claims experience.
- Strong interpersonal and communication skills.
- Demonstrated ability to work through conflict and resolve issues professionally.

Salary Range: $73,500 - $123,500

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.

📌 Sr Specialist, Large Complex & Specialty Claims (Montreal)
🏢 Definity
📍 Montreal