As a ServiceNow Solution Architect, you will make an impact by leading the design and delivery of enterprise-scale ServiceNow solutions that support digital transformation initiatives within the banking industry. You will be responsible for defining scalable architectures, guiding technical teams, and ensuring successful implementation of platform capabilities that align with business and technology objectives. You will be a valued member of the Enterprise Platform Services team and work closely with business stakeholders, product owners, architects, developers, and leadership teams to drive innovation and deliver high-quality ServiceNow solutions.

Work Model: Remote Design end-to-end ServiceNow solutions that align with business requirements, enterprise architecture standards, and strategic objectives. Lead the architecture and implementation of ServiceNow capabilities across modules such as ITSM, ITOM, CSM, HRSD, and FSM. Define and oversee integration strategies between ServiceNow and enterprise systems using REST APIs, SOAP services, middleware, and cloud technologies.

Provide technical leadership and guidance to development teams throughout the solution lifecycle, including design reviews and code reviews. Establish architectural standards, governance practices, and development best practices to ensure scalable, secure, and maintainable solutions. Collaborate with business stakeholders, product owners, and technical teams to translate complex business requirements into technical solution designs.

Support data migration, platform upgrades, deployments, and production stabilization activities. Partner with Agile teams to drive successful project delivery, mitigate risks, and ensure alignment with organizational goals. Proven experience as a Solution Architect,



Technical Architect, or ServiceNow Architect delivering enterprise platform implementations.

Solid expertise in ServiceNow architecture, design, development, and implementation. Hands-on experience with one or more ServiceNow modules, including ITSM, ITOM, CSM, HRSD, and FSM. Knowledge of data migration strategies, platform modernization, and system integration best practices.

Experience leading technical teams and providing architectural guidance throughout project lifecycles. Strong understanding of Agile methodologies and enterprise software delivery processes. These will help you stand out Experience delivering ServiceNow solutions within banking, financial services, or other regulated industries. ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA), or other advanced ServiceNow certifications.

Experience supporting large-scale digital transformation initiatives.

Experience establishing architecture governance processes and technical standards across enterprise programs. This is a fully remote position based in Canada. Team members will work remotely while collaborating closely with business stakeholders, architects, developers, and project teams to deliver enterprise ServiceNow solutions and transformation initiatives.

At Cognizant, we're engineering modern businesses to improve everyday life. Our associates enjoy a collaborative environment, opportunities for continuous learning, and the ability to work on meaningful projects that drive innovation and business value for our clients. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and We're excited to meet people who share our passion for technology, architecture, and digital transformation.

📌 Sr. Technical Consultant (Edmonton)
🏢 Cognizant
📍 Edmonton