Who you are

- 8+ years of experience designing and shipping complex, web-based products in a cross-functional team
- A strong portfolio demonstrating your ability to navigate ambiguous problem spaces, from research and strategy through to polished, human-centered user experiences. Your portfolio should showcase your strengths in UX, UI, and visual design

- Proven experience in leading and executing a variety of user research methods

- Excellent communication and collaboration skills, with a track record of building strong partnerships with Product and Engineering

- Experience in designing for complex workflows is a must;

experience in healthcare or with AI-powered experiences is a strong plus

What the job involves

- As a Staff Product Designer, you'll lead the design for how primary care clinicians work

- You’ll develop a deep understanding of their workflows to inspire an AI-native experience while keeping the team grounded in day-to-day clinical practice

- This role is for someone who creates and champions compelling UX strategy and experience visions while guiding work across multiple squads

- You'll shape interaction patterns and contribute to visual language development — all while modeling the craft, curiosity, and collaborative ways of working that raise the bar for designers around you

- Clinicians have repeatedly awarded Elation "Best in KLAS" in our category, a recognition that reflects our clinician-first approach to everything we build

- Reporting up through our Chief Product Officer, you'll work autonomously within your team while remaining connected to a centralized design group that is deeply collaborative and curious





- You'll also find enthusiastic partners in our on-staff physicians, our users, and teams across the organization

- If you want to do complex, meaningful work at the place where design and healthcare intersect, we'd love to hear from you!

- Deeply understand our users — their problems, workflows, and jobs-to-be-done — to ensure we are always solving for the right thing

- Own and lead the design process from discovery to delivery, making key decisions on solution direction and details

- Drive the strategic direction of your domain in partnership with Product and Engineering, forecasting the impact of your solutions on users

- Collaborate cross-functionally to deliver a clear, consistent, and high-quality user experience

- As an AI-native design leader, you will balance cutting-edge technology with patient safety and accuracy across user-facing and backend experiences

- Define and own the user satisfaction and usability metrics for your solutions, ensuring the team is aligned on how to measure success

- Be a leader on the design team by mentoring other designers, leading design critiques, and driving initiatives that improve our culture, tools, and processes

Benefits

- Benefits Plan: We offer medical,dental, and vision insurance, as well as Flexible Spending Accounts and life insurance

- Pay and Equity: We offer a meaningful salary and equity package to each member of our team

- Versatile Time-Off: We believe that you should be trusted and empowered to take time off when you need it

- Home Office + Tech Stipend: We offer a home office stipend to help make work from home life a bit easier

📌 Staff Product Designer (Canada)
🏢 Elation Health
📍 Canada