Big Bear Trading Company is looking for a dynamic individual with retail and management experience to lead our team at our bustling Canmore location! Our Store Manager will provide leadership, coaching, and strategic direction to the Big Bear team while fostering our core values of Passion, Teamwork, Integrity, and Excellence.

Day-to-day responsibilities include:

- Recruit and hire team members.
- Provide daily mentorship and guidance to foster a high-performing team, a positive work culture, and an amazing guest experience.
- Conduct regular performance reviews.
- Identify training needs and coordinate skill-building opportunities.
- Drive and analyze store-level Key Performance Indicators (KPIs) and sales, implementing strategies to maximize profitability and operational efficiency.
- Ensure the store reflects our visual and brand standards and customer experience expectations.
- Oversee operational consistency across the store, including inventory management, supply ordering, payroll procedures, staffing & scheduling, and regulatory compliance.
- Monitor labour efficiency, ensuring schedules are approved and aligned with traffic trends, budget, and service standards while minimizing overtime.
- Maintain routine, effective communication between the store and the Head Office.

We'll be looking for the following qualifications:

- 1+ years of retail management experience.
- Proven leadership skills in coaching and developing retail teams.
- Experience in visual merchandising, operational excellence, and KPI achievement.
- Comfortable supervising teams and delegating tasks.
- Flexible to adapt to the needs of the store and the team.
- Available to work evenings, weekends, and holidays where required.
- Familiar with Microsoft Office, point-of-sale, and payroll software.

What's in it for you?

- Permanent full time position beginning as soon as possible.




- Staff accommodations available.
- Store discounts.
- Competitive bonus structure and sales incentives.
- Extended health benefits, including vision & dental care.
- Join a family-owned and operated company who encourages and rewards creative ideas and ingenuity.
- Lead a team at a well-known and respected brand store popular with tourists and locals alike.
- Fun, rewarding work in an energetic atmosphere.
- A network of available support.

About Big Bear Trading Company Passion, Teamwork, Integrity, and Excellence – at the heart of everything we do.

A renowned retailer specializing in outdoor apparel, accessories, and souvenirs, Big Bear Trading Co. is part of a family-owned business who has been operating retail stores for over 100 years! Throughout our stores across Canada, we take pride in offering exciting merchandise, excellent service and an exciting team-oriented atmosphere. We value work-life balance and what better place to live and work than in the spectacular Bow Valley.

Our team comes from a diverse background, but what they have in common is the ability to connect with people from all walks of life in a friendly and professional way. When you’re hired at Big Bear Trading Co., we’ll provide you the tools you’ll need to succeed.

Please submit a cover letter with your resume to be considered for the position.

We thank all candidates who apply; however, only those who have been selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $26.00-$30.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Ability to commute/relocate:
- Canmore, AB T1W 2E3: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (preferred)

Experience:
- Retail management: 1 year (required)

Work Location: In person

📌 Store Manager (Canmore)
🏢 Big Bear Trading
📍 Canmore