Support team members in their work and professional development. Ensure a regular presence in the service areas to uphold aesthetics and comply with health, safety, hygiene, and sanitation regulations. Maintain constant communication with other departments to coordinate customer service activities, including inventory management during busy periods.

Act as a resource person for the team for complaint management, delivery of service excellence, and in the event of an emergency or crisis. Diploma in Hotel Management (asset) Minimum 2 years' management or supervisory experience in a hotel context Ability to quickly and effectively manage requests and problems Solid computer knowledge – experience with OPERA PMS (asset) Special rates on stays with Germain Hotels for travel purposes. Access to a state‐of‐the‐art gym right on site.

The annual salary for this role is between 53 873$ and 67 341$, depending on experience, qualifications, and internal equity.

📌 Supervisor - Medical Staff (Toronto)
🏢 Germain Hôtels
📍 Toronto