Explore an exciting career as a Support Professional with Ericsson in Montréal, specializing in troubleshooting cloud and infrastructure issues. Work collaboratively to resolve client tickets with cutting-edge technologies.

Ericsson Canada

Inc. seeks a motivated Support Qualified with a strong background in cloud technologies and customer support. In this role, you'll analyze and resolve technical problems reported by North American clients. Additionally, you will manage Docker and Kubernetes workloads while also maintaining hyperscale hardware platforms and network infrastructure. Key Responsibilities:

- Troubleshoot cloud and infrastructure issues for North American clients
- Operate and maintain Ericsson Cloud products on Linux and OpenStack
- Manage Docker and Kubernetes-based workloads,



including OpenShift
- Maintain hyperscale platforms and storage solutions
- Contribute to knowledge sharing and mentor new team members Requirements:
- Bachelor’s or Master’s degree in engineering or related field
- 8+ years of support services experience
- 10+ years in cloud technologies, including Linux and Docker
- Proficiency with networking (Cisco, Juniper) and SDN
- Strong scripting skills with Bash, Python, Ansible Leverage your technical expertise and collaboration skills as you tackle complex challenges at Ericsson in Montréal.

📌 Support Professional at Ericsson Montréal (Montreal)
🏢 Ericsson
📍 Montreal